Nawaal Benevolent Fund

Volunteer Data Protection Officer. This involves conducting gap analysis, re drafting privacy notice, provide informative training on privacy to other members, handling potential FIO’s/ DSARS and other ad hoc duties.

Volunteer DPO

Department for Work and Pensions (DWP)

I schedule appointments, identify, prepare, and assess claimants' needs for upskilling, and discuss potential job opportunities, ensuring they understand the importance of attending training. I also investigate reasons for non-attendance and manage the sanctions and compliance process, including for particularly for vulnerable individuals. Additionally, I collaborate with team members in different areas of expertise, such as homelessness, and liaise with councils, housing services, and food banks.

Executive Officer, Work Coach,

Privacy Pros Academy | Become a World-Class Privacy Expert 

I am currently completing the Accelerated Mentor Program, accessing training in European Data Protection Training, Privacy Pros Academy, Privacy Masterclasses: Personal Data, Data Protection Laws, Roles & Relationships of Controllers & Processors, Processing Personal Data, Information Provision, Data Subjects' Rights, Security of Processing, Accountability, International, Data Transfers, Supervision& Enforcement, Compliance, Troubleshooting

Student, Jamal Ahmed's Privacy Pro Academy 

Islamic Impressions

Part-Time Lead Customer Services Associate

Sitel 

I liaised with individuals diagnosed with COVID-19, advising them on rules and guidelines. I complied with safeguarding training and legislation to handle sensitive cases effectively. I was promoted to an advanced team focused on more complex casework, assisting individuals in completing necessary forms and providing support.

Customer Services Representative, NHS Track & Trace 

HM Revenue & Customs

I oversaw two systems for the National Crime Agency (NCA) and HMRC, supporting a team of 600 staff and serving as the primary contact for HMRC staff while managing the NCA system. I created a comprehensive portfolio on subjects such as Suspicious Activity Reports (SARs) and managed privacy concerns related to SARs and suspicious activity reports. I analysed internal and external data, including Police National Database (PND) searches, to uncover potential tax evasion and money laundering activities. I compiled and developed reports on 150 cases flagged by the NCA for money laundering and tax evasion. Collaborating with the NCA, I conducted detailed searches and wrote reports for higher-level criminal and civil investigations. I was promoted on secondment based on my manager's recommendation to the NCA for nine months, handling international intelligence and tracing the origins of substantial funds.

Assistant Financial Intelligence Officer

Face to Face Advisor

IT Communications Advisor

Corporation Tax Advisor,

Customer Services Advisor

I am a meticulous and experienced privacy and public sector professional, accustomed to working in both commercial and regulated environments. As a logical and analytical thinker, I collaborate with others by generating and assessing a range of ideas and then implementing the best solutions.  I produce reports, documentation and training to help business changes that enhance compliance. I develop stakeholder relationships based on credibility and trust and support business leaders in developing processes that improve compliance and protect reputations.

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