Amir Hashemian's Linkedin Analytics

Ever experienced that sinking feeling when a customer struggles with poor onboarding and implementation? Or when they unexpectedly jump ship at renewal? Frustration and disappointment inevitably set in, leaving you wondering how it could have been avoided. That's where I step in. 💪 With over 6+ years of experience in the SaaS industry, I've had the privilege of working across Sales, Customer Success, and Implementations departments. While sales provided its own rewards early in my career, it was in Implementations and Customer Success that I discovered my true passion. As an Implementation Manager, I help B2B SaaS customers achieve first value with our solution. Through cross-collaboration with sales, product, engineering, and support teams, I ensure my customers are set up for long-term success. At Clearbit, I successfully implemented over 70+ customers, resulting over $2.5M in revenue generated. In my role as a Customer Success Manager, I employ the Winning by Design methodology to take customer engagement to the next level. By delving deeper into the business outcomes my customers aspire to achieve, I uncover the underlying "why" as a trusted advisor. The result? Turning them into brand advocates to foster a mutually beneficial and long-term partnership. 🏆 The rewarding aspect of my role in both Implementations and Customer Success lies in witnessing the tangible impact I make: seeing my customers thrive, realizing their goals, and having them become champions of my solution. All this drives me to keep delivering exceptional results. Outside of my role, I enjoy connecting with folks to discuss anything related to product-led growth, SaaS, or personal development.