Amitt Sharma's Linkedin Analytics

With over 16 years of experience in PnL management, Customer Experience, Business Strategy and Delivery at scale, I am passionate about creating value and growth for businesses in the domain of E- commerce, Mar-Tech, Fin-Tech, Digital Transformation and Enterprise SaaS ecosystems. As the Chief Customer Officer at Snapmint, I lead and build out the Growth, Implementation and Delivery, Product Design, New initiatives and Retention besides Customer Experience and Account Management while fostering a "retention and growth through Value and Engagement" construct. I leverage my expertise in consultative engagement, customer journey mapping, qualitative/quantitative analytics and data-driven insights to ensure agile collaboration with product, engineering, and marketing teams and align the business OKRs with the customer's path-to-value. I'm culturally sensitised across multiple geographies and markets, having studied and worked in Americas, EMEA, APAC, and India.