DHX Software, LLC

- Develop detailed project plans and timelines, facilitate teamwork, and resource allocation strategies.
- Led cross-functional teams in standing up Azure-based cloud architectures by planning, coordinating, and delivering infrastructure components such as virtual networks, compute services, identity management, and CI/CD pipelines to support scalable, secure application deployment.
- Conduct research with customers and business stakeholders to produce product requirement documentation. 
- Create Product Management framework for software development teams and provide the coaching needed to adopt or enhance Scrum. 
- Ensure teams have clear sprint goals, remove impediments, and track the teams’ progress. 
- Track and manage project risks, dependencies, status, and deliverable timelines.
- Ensure robust quality assurance, UAT and release management processes are in place.

Principal Program Manager

Structure

Technical Consultant

6sense

- Operationalize product and engineering to include planning, agile framework, and release management for all company key objectives. This included complex technical programs to align Leadership, Product, UX and Engineering teams.
- Worked with engineering leadership to provide Technical Program Management in a fast-paced Agile and Web Development environment with standardization and strategy for delivery. 
- Process advocate to enable product managers and technology team members across design, engineering, data science, etc. to perform at their best by creating and managing a plan with clear milestones and goals.
- Develop and manage all aspects of a project from planning, internal team dependencies, communications, resources, change management, risks, and issues.
- Procurement for engineering department to identify and evaluate potential suppliers, negotiate contracts, and manage relationships. Identify opportunities for cost savings and process improvements.

Technical Program Manager

Nextiva

Led cross-functional and technical engineering programs as a Program Manager, overseeing portfolio initiatives from scoping to delivery. Ensured clarity of objectives, optimized resource allocation, and facilitated successful execution across multiple departments. Key contributor to team strategy and roadmap, focused specifically on durable dates and product success. Leader tasked with delivery optimization and lead process improvements.

Sr. Program Manager

Project Manager

OpenTech Labs | OpenTech Alliance, Inc.

Establish operations and release management for the engineering department. Led the transition from Waterfall to Agile Scrum using JIRA and Azure DevOps. Optimized solution delivery and quality standards across the development team through introduction of unit-testing, change management, and streamlined workflows. Examine, analyze, and forecast project strategies and implementation to support more than 15 cross functional products.

Program Manager

Virtuous

As a part time consultant I assisted the Virtuous development team establish QA best practices.

Quality Consultant

American Airlines

Key contributor for end-to-end workflow on two airline mergers and multiple software delivery projects over 12 years. Worked in eCommerce, Product Marketing, Strategic Planning, Airport Automation, and Web Development. Led efforts to define project scope, timelines, resource needs, stakeholder management and risk management. Liaison between the business, cross functional teams, and vendors.

Business Analyst/Project Manager

Skilled in Program & Product Management on technical projects across engineering organizations. Respected member of a team that is well versed in technology and skilled with optimizing project delivery. Thrives when met with a project challenge. Experienced with identifying the unique needs of a team, building trust, seeking clarity, and accountability to achieve goals.
Able to offer experience working on a wide range of software development projects through planning, product and program management, operations, and release management with strong teamwork focus. Over the past several years I have worked to add improvements and organization for fast-growing companies.

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