Keystone Insurers Group

Vice President - Virginia and Maryland 

Donegal Insurance Group

•	form strong relationships with commercial independent agencies in Eastern and Central North Carolina with face to face meetings, web meetings, and daily interaction 
•	create agency management plans to aid in growth, retention and increased profitability 
•	train, educate, and support existing agents, as well as, newly appointed agents and agents new to insurance 
•	find and appoint new agents
•	obtain year-over-year, double digit growth for small and middle market commercial lines business

Business Relationship Manager - Commercial Insurance

•	manage approximately 60 independent agencies in Virginia and North Carolina 
•	analyzed and evaluated renewal, new business, and endorsement processing for six product lines, including automobile, homeowners, inland marine, and umbrella
•	understand the needs and goals of others by pinpointing and prioritizing issues, as well as, identifying and effectively managing opposing views

Senior Personal Lines Underwriter

Nationwide Insurance

•	analyzed and evaluated automobile, homeowners, inland marine, and umbrella product lines
•	managed and developed exclusive insurance agents writing business in Delaware, Maryland, D.C, and Virginia.
•	partnered with agencies and product staff to develop and implement underwriting programs and processes to achieve performance objectives.
•	delivered informal educational presentations to train agents on regulations and underwriting guidelines to increase retention

Personal Lines Underwriter

Mackin and Company

•	met with state legislators, regulators, and staff to develop informed opinions on insurance and related legislation  
•	developed and researched plans, reports, presentations, and testimony 
•	recommended and implemented policies and programs 
•	managed accounting/financial budgets and projects for national trade associations
•	provided statistical/economic research
•	managed a state Political Action Committee (PAC)
•	successfully marketed an association which resulted in a 75% increase in membership 
•	organized communications with clients, i.e. event planning, meeting coordination, and documentation

Director of Operations

CVS Caremark Corporation

--opened and closed store, with duties that included counting a safe and cash drawers
--helped store achieve sales goals
--maintained pharmacy relationships 
--processed prescriptions and managed prescription drug inventory

Shift Manager/Pharmacy Technician

Objective

  Pursue a challenging career with an organization where I can make a true contribution to its profitable operation.

Specialties: insurance, marketing, communications, relationship building

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