An Tran's Linkedin Analytics

Hi there! With over 6 years in Customer Support, Marketing and Operations, I have sharpened my expertise across various sectors (Games, Tourism, Hospitality, Digital Marketing, E-commerce, and Fashion). My diversified experience is more than just knowing different industries: I have a proven track of managing complex projects and pioneering operational excellence to enhance user experience, increase customer satisfaction, and grow brand awareness. During my career, I have been a part of several support and promotion projects for multiple game titles across platforms from international companies, such as SEGA, Zynga, Nordeus, Krafton, Amazon Games, HoYoverse, Dream Games, Keen Games, Wooga, as well as gaming-related products from Opera GX, Nitrado, and HAVIT. I embrace challenges with a strategic and thoughtful mind mixed with a bit of resourcefulness. My proactive, solution-seeking approach means I do not just wait for challenges to arise; I anticipate them and address potential issues before they escalate. This, combined with my hands-on attitude, ensures that tasks are completed efficiently and proficiently. I also love transforming problems into possibilities, fueled by a relentless spirit and a desire for growth. For me, taking the lead is not just a responsibility but a genuine passion. Additionally, my team-oriented mindset and ability to work independently ensure I can adapt and contribute to varied operational dynamics. People are at the core of everything I do. I'm deeply committed to creating spaces where everyone feels included, valued and supported, allowing individuals to flourish. I enjoy fostering positive and encouraging organizational cultures and, making meaningful connections, witnessing the uplifting sight of motivated and happy individuals. Outside the professional realm, I'm a gaming enthusiast and love immersing myself in various games, whether on PC, console, or mobile. Games like Dota 2, Empires & Puzzles, Merge Mansion, Small Town Murders, Deponia and Assassin's Creed 4 are some of my favorites. I have a soft spot for animals and share my home with a rescued dog. I'm also a part-time metalhead, a serial thrifter, a food nerd, and a proud plant parent, caring for over 50 plants. I am keen to explore new horizons, both remote and on-site, particularly in the Helsinki - Uusimaa region. Here, I aim to contribute my seasoned expertise and continue my journey of honing my skills. If you're looking for someone with a blend of experience, passion, vision, and good vibes let's connect!