An Tran's Linkedin Analytics

Hi there! With over 6 years in Customer Support and Operations, I have sharpened my expertise across various sectors (Games, Tourism, Hospitality, Digital Marketing, E-commerce, and Fashion). My diversified experience is more than just knowing different industries: I have a proven track of managing complex projects and pioneering operational excellence to enhance user experience, increase customer satisfaction, and grow brand awareness. During my career, I was fortunate to work for and with talented people and companies on amazing products, such as: - Zynga: Empires & Puzzles, FarmVille 3 - Farm Animals - Nordeus: Top Eleven - Tencent: PUBG Mobile - Raw Fury: Kingdom Two Crowns: Norse Lands - Dream Games: Royal Match - Wooga: June's Journey, Switchcraft - Opera: Opera GX and more! I embrace challenges with a strategic and thoughtful mind mixed with a bit of resourcefulness. My proactive, solution-seeking approach means I do not just wait for challenges to arise; I anticipate them and address potential issues before they escalate. This, combined with my hands-on attitude, ensures that tasks are completed efficiently and proficiently. I also love transforming problems into possibilities, fueled by a relentless spirit and a desire for growth. For me, taking the lead is not just a responsibility but a genuine passion. Additionally, my team-oriented mindset, coupled with the ability to work independently, ensures I can adapt and contribute to varied operational dynamics. People are at the core of everything I do. I'm deeply committed to creating spaces where everyone feels included, valued and supported, allowing individuals to flourish. I enjoy fostering positive and encouraging organizational cultures and, making meaningful connections, witnessing the uplifting sight of motivated and happy individuals. Outside the professional realm, I'm a gaming enthusiast and love immersing myself in various games, whether on PC, console, or mobile. Games like Dota 2, Empires & Puzzles, Merge Mansion, Small Town Murders and Assassin's Creed 4 are some of my favorites. I have a soft spot for animals and share my home with a rescued dog. I'm also a part-time metalhead, a serial thrifter, a food nerd, and a proud plant parent, caring for over 50 plants. I am keen to explore new horizons, both remote and on-site, particularly in the Helsinki - Uusimaa region. Here, I aim to contribute my seasoned expertise and continue my journey of honing my skills. If you're looking for someone with a blend of experience, passion, vision, and good vibes let's connect!