Memorial Sloan Kettering Cancer Center

Manager, Application Services

Responsible for mitigating potential discrepancies and resolving issues and defects to ensure smooth running of operations. Performing system testing activities and creating plans regarding documented testing scenarios. Conducting maintenance of new released revisions of Cority/Qyk software. Updating application security profiles within Cority system. Executing day-to-day operations by advising business on routes/methods and documenting enhancements

Senior Application Analyst

Job Responsibilities:

1) Job architecture project
2) Market pay tool
3) Data reporting and analytical request
4) Conducted Data audits to ensure compliance with various rules and regulations

Compensation & Data Analytics

Goodpeople Clothing Company Pvt. Ltd.

•	Assisted in the development of strategic plans for operational activity and had oversight to the operational teams
•	Worked with vendors in downloading employee’s data and assisted in payroll processing
•	Improved processes through use of automation tools and implemented policies in support to maximize output, reduction of cost and achieve quality
•	Monitored, managed and improved the efficiency of the operations. Facilitated coordination and communication between the manufacturing unit and stores
•	Contributed in business development through management of high profile customers that lead to 50% increase in sales

Operations Head

Oceaneering

• Evaluated, analysed and maintained global HCM system for continuous operations and accurate 
   reporting
• Worked on the PeopleSoft implementation 9.2 upgrade
• Supported in streamlining of the ‘Security structure’ i.e. access management; 
• Conducted audits for different functions to identify gaps and recommended corrective actions
• Worked on Australia Global Payroll project for developing process documents, SOPs and ensuring  
   system testing along with continuous updates
• Coordinated with technical teams or third parties to create specifications for system changes and 
   involved in decision making for its successful implementations
• Designed and implemented the key fields ‘New leave type’ structure for Absence Management 
   module in line with the company requirements. The project was highly appreciated by the 
   stakeholders and resulted into an expansion of the program to nine different regions. 
• Assisted with interfaces between company and vendors, performed routine runs, ensured 
  compliance, and prepared adhoc reports for senior management forums and meetings
• Served as a Subject Matter Expert (SME) for Global HR and other team members to share best 
  practices, identify areas of improvement and participated in initiatives and projects
• Determined system changes and ensured its implementations, wherever required 
• Lead for client acquisition of new company and handled client escalations, issues or any 
  questions.
• Worked in United States (US) for 4 months to train and manage implementation of Australia 
   payroll, United Kingdom payroll, Absence Management, PeopleSoft upgrade testing from 9.1 
   to 9.2 and Performance Management. Also trained new hires on processes.
• Involved in recruitment (eRecruit), Performance Management and provided training to new 
   hires and HR managers on the system 
• Performed quality checks for Business Analysts to ensure data accuracy

HR Peoplesoft Business Analyst

Aon Hewitt

Part of a Multi Process Human Resource Organisation (MPHRO) global team to handle clients from different regions. As part of the role applied SDLC approach for project implementation i.e. leading the project team on various aspects like gathering requirement, understanding the integration impacts, client approvals, reviewing and approving test scripts, testing the changes, facilitating the client UATs, requesting project migrations, creating Standard Operating Procedures (SOPs) and Creating reports through SQL developer and Peoplesoft Queries.                

Key responsibilities as part of my role :

• Worked on organisation structure for the client to create Org’s, Department and Jobcodes
• Analyzed business requirements to create, develop, document, and execute test plans
• Developed test cases for User Acceptance Testing (UAT), coordinated UAT activities specific to client’s request and documented the results thereof
• Performed walkthroughs with technical team to understand the functional specifications for system testing
• Suggested short and long term strategic solutions for any defects/quality issues
• Prepared TAT reports, weekly and monthly review reports
• Monitored day to day payroll activities for clients in collaboration with ADP and Technology
• Resolved employee level payroll related issues in collaboration with Service Center and ADP
• Resolved payroll issues captured in Data Monitors, primarily highlighting pay discrepancy for an 
   employee or a group of employees
• Provided guidance to internal and external clients with regards to system handling and end-user 
   training on HRIS system
• Served as a Lead representative for internal and external audits for the company
• HRIS Domain Lead for client acquisition of new company and handled client escalations, issues or any questions
• Consulted with the client on possible ways to accommodate new change requests and solutions for the defects identified
• Created reports using SQL developer

HRIS/HRMS Experienced Business Analyst (Lead Analyst)

Technology professional with extensive experience across Healthcare, Consulting, Oil&Gas, and Retail industries in the areas of Planning, Designing and administration of Employee Health System, Human Resource Information System, Data Analysis and Modeling Tools. 

Experience in development of technology solutions that help in automation and increase in quality through reducing manual effort, reduce paperwork, building quality assurance, and improve customer experience.

Presently, working as a Manager, Application Services for MSK – Product owner Health Information Management-Epic

Expertise

• Strategic Planning & Analysis
• System Administration
• Data Analysis & Modelling
• Client Management
• Quality Assurance
• Project Management

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