Noibu

Sr. Revenue Operations Specialist

Revenue Operations Analyst

Accreditation Canada

Collected and interpreted qualitative and quantitative data on numerous healthcare sectors globally, creating market entry strategies, health system summaries, and regular competitive intelligence reports. Key communications role to facilitate knowledge sharing, information exchange, and documentation. Collaborated on projects with the World Bank, International Society for Quality in Health Care (ISQua), and external organizations that were clients or key industry experts in the region. Facilitated 50+ virtual webinars, workshops, and ceremonies to 15,000+ around the world, developing strategies for effective follow up and lead generation. Developed Client Acquisition and Retention Strategy, Global Impact Report, and multiple dashboards to summarize key activities and metrics, including our quarterly dashboard which is catered for our board of directors.

Worked alongside market development leads to coordinate events, generate leads, and track performance. Proficient at using visualization tools to create more than 80 online visuals to promote global events and extract data for effective communication of results to inform decision making. Supported outreach to invite speakers, designed PowerPoint presentations, and brainstormed valuable topics aligning with enterprise objectives. Streamlined collection process of client stories, potential expert speakers, and unique cases to drive content.

International Market Development Associate

Clyde Family Medical Center

Provided empathetic, timely support to patients to resolve issues. Facilitated the clinic’s transition to an electronic information system by maintaining data organization, ultimately training staff on how to effectively utilize the new electronic information system. Coordinated operational procedures throughout the clinic to optimize efficiency, safety, and productivity. Used EMR Information Systems to organize daily schedules and record confidential patient information.

Data Operations Specialist 

Best Buy Canada

Built and cultivated strong customer relations to maintain an outstanding store reputation and guarantee future sales. Coached & provided various sales strategies to employees having difficulty meeting certain metrics. Worked in a fast-paced environment that requires a high degree of organization & collaboration. Developed genuine relationships with customers by asking relevant questions and proactively listening to the responses to determine their needs.

Sales Specialist

Rocket Canada

Built and cultivated strong customer relations to maintain an outstanding company image and generated over $40,000 in sales revenue within a two-week time frame, exceeding sales targets by collaborating within a team environment. Conducted interviews to hire new staff and assisted trainees in developing their sales, organization, and customer service skills.

Sales Manager

Walmart Canada

Ensured that customers received optimal service & were completely satisfied with their experience. Organized and coordinated online orders to ensure daily deliveries can be made in a timely manner. Assisted trainees in developing & improving their sales, organization & customer service skills.

Customer Service Representative

Eephorea Inc.

Identified potential strategic alliances to support business development activities as part of start-up hosting 28 events with more than 900 attendees, including a reception launching a book on Canada’s capital city an exclusive executive RSVP list notably attended by Mayor Jim Watson. Conducted market research to identify beneficial opportunities and analyze competitive activity, creating reports to effectively communicate findings at team meetings.

Strategic Partnerships Specialist

The Lawn Guys

Conducted market research to strategize an entry into a new market as a start-up, using findings to develop competitive pricing & marketing plans. Recorded & monitored expenses incurred & revenue generated, using the data to determine profitability and make projections for risk-analysis. Optimized business strategies to generate revenue-growth and improve customer experience.

Co-Founder

Andrew Fleck Children's Services

Collaboratively devised internal solutions with executives in response to collected data and information on programs delivered to parents and teachers of children with learning difficulties. Developed and communicated effective actions plans to optimize data protocols. Established a company-wide policy and automated system for private data collection, storage, and interpretation.

Program Evaluation Coordinator 

President's Choice Financial

Promoted & educated clients on PC Financial Master Card options. Collected, managed & organized confidential client information. Demonstrated exceptional interpersonal & sales skills.

Financial Sales Representative

Creative thinker and problem solver with a deep passion for analytics, strategic planning, and communication. I transform ideas into tangible outcomes by working with cross-functional teams on conceptualizing, coordinating, and evaluating new initiatives. 

Driven to make a positive impact through empathetic communication and building genuine connections with others. Highly proficient at organization, dissemination, and visualization of data. Multi-faceted skill set and adept at quickly grasping new techniques independently.

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