Noibu

Sr. Revenue Operations Specialist

Revenue Operations Analyst

Accreditation Canada

Developed various sales dashboards to summarize KPIs for leadership, international market entry strategies, and the corporate Client Acquisition & Retention plan. Facilitated 50+ virtual webinars, workshops, and ceremonies to more than 15,000 attendees worldwide.

Synthesized high volumes of qualitative & quantitative data from multiple sources to support executive decision making. Played a critical communications role to facilitate cross-functional information exchange, share competitive intelligence reports, and improve alignment across teams. 

Collected and interpreted qualitative and quantitative data on numerous healthcare sectors globally, creating market entry strategies, health system summaries, and regular competitive intelligence reports. Collaborated on projects with the World Bank, International Society for Quality in Health Care (ISQua), and external organizations that were clients or key industry experts in the region.

International Market Development Associate

Clyde Family Medical Center

Provided timely & compassionate support to patients while ensuring high customer service standards. Coordinated operational procedures in the clinic to improve service efficiency and quality.  Led the transition to an electronic information system, developing a data strategy and training staff. Created organizational policies to implement best practices and optimize operational workflows.

Data Operations Specialist 

Best Buy Canada

Built and cultivated strong customer relations to maintain an outstanding store reputation and guarantee future sales. Coached & provided various sales strategies to employees having difficulty meeting certain metrics. Worked in a fast-paced environment that requires a high degree of organization & collaboration. Developed genuine relationships with customers by asking relevant questions and proactively listening to the responses to determine their needs.

Sales Specialist

Rocket Canada

Generated over $40,000 in revenue within two weeks, surpassing sales targets by optimizing team collaboration and driving performance. Managed the hiring and onboarding process, ramping up new staff and refining sales processes to enhance efficiency and service quality.

Sales Manager

Walmart Canada

Ensured that customers received optimal service & were completely satisfied with their experience. Organized and coordinated online orders to ensure daily deliveries can be made in a timely manner. Assisted trainees in developing & improving their sales, organization & customer service skills.

Customer Service Representative

Eephorea Inc.

Built and nurtured strategic partnerships to drive business development, hosting 28 events with 900+ attendees. Conducted market research to identify growth opportunities, analyze the competitive landscape, and provide actionable insights to the team. Leveraged data to inform partnership strategies and optimize alignment with overall business goals.

Strategic Partnerships Specialist

The Lawn Guys

Conducted market research to strategize an entry into a new market as a start-up, using findings to develop competitive pricing & marketing plans. Recorded & monitored expenses incurred & revenue generated, using the data to determine profitability and make projections for risk-analysis. Optimized business strategies to generate revenue-growth and improve customer experience.

Co-Founder

Andrew Fleck Children's Services

Analyzed data on programs for children with learning difficulties to identify opportunities for improving delivery and operational efficiency. Developed and communicated actionable insights and strategic plans to the executive team. Established a company-wide data strategy, policy, and automated system to streamline data collection and enhance decision-making.

Program Evaluation Coordinator 

President's Choice Financial

Promoted & educated clients on PC Financial Master Card options. Collected, managed & organized confidential client information. Demonstrated exceptional interpersonal & sales skills.

Financial Sales Representative

Creative thinker and problem solver with a passion for data analytics, performance optimization, and cross-functional collaboration. Experienced in defining metrics, executing revenue-driving initiatives, and optimizing processes to enhance operational efficiency. 

Skilled in hypothesis-driven solutions, strategic planning, and context switching between high-level strategy and execution. Known for empathetic communication, aligning teams, and driving results in growth-focused environments.

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