Royalada

• Bridge between Ocamba Platform and it’s clients.
• I am responsible for Ads to display correctly.
• Engagements do be effective.
• And data to be exact.

Account Manager

Mplus Serbia

• Handle customer support in Italian via email, chat, and phone.
• Assist with product info, troubleshooting, and orders.
• Work with teams to improve service based on feedback.
• Keep customer records and follow up on issues.

Customer Experience Representative - Italian language

DEMA Solutions

• Recruit, test, and negotiate rates with external linguists; update the database.
• Collaborate with the production team to match the best linguist to each project.
• Review processes and tech to ensure quality and innovation.
• Maintain strong relationships with linguists through various channels.
• Support the marketing team.

Vendor Manager

"Avangardia"

•	Advancing online sales through the website.
•	Managing administrative office tasks.

Sales Assistant

Transcom

•	Coaching and providing support to customers in the Italian market (communication exclusively in the Italian language).

Technical Support - Project "Candy"

,,Magnetic doo“ 

•	Setting up and preparing offers for clients. 
•	Enhancing and establishing business communication with clients.
•	Planning, organizing, and developing partnerships with clients.
•	Translating of foreign documents.

Business Secretary and Translator

 „Mobill Services doo“ 

Call Center Operator

I work with professionals who have:

🔺 customers that are not responding🔺 
🔺 high cart abandonments🔺 
🔺 0 attribution tracking🔺 
🔺 low monetization🔺 
🔺 data issues🔺 

I work with professionals who are:

e-com, igaming ✅
enterprise, small, medium ✅
marketing agencies and publishers ✅

Professionals I work with daily:

⭐️ Taboola, AdMonad, Coinis… ⭐️

We might be able to grow together 🌷? 

Let's meet > andjelka.pesic@royalada.com

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Andjelka Pesic's Linkedin Analytics