Andrea Florez 🍍's Linkedin Analytics

⚡ Have you faced challenges with the staff you've hired? Are you receiving customer complaints due to communication issues, difficulties in receiving feedback, or cultural conflicts that affect your company's reputation? I have lived and worked with people from different cultures, and even with those from my own culture, I have experienced how managing emotions can significantly impact work performance. While our technical skills are acquired through formal education and can be proven through degrees, what about our interpersonal skills? Skill Spark Experiences is a program designed to transform these obstacles into growth opportunities. Our interactive approach, which combines storytelling, gamification, and mindfulness methodology, not only teaches concepts but also lives them! Some skills worked on during the program include: ✨ Active Listening ✨ Anxiety Management ✨ Flexibility and Empathy ✨ Conflict Resolution ✨ Anger Management The result is a more cohesive, communicative team ready to overcome any obstacle, resulting in: ⚡ Satisfied clients with personnel selection and management ⚡ Up to a 50% decrease in customer complaints ⚡ Increased staff retention ⚡ Well-being for staff in their professional and personal lives 🌎 I am a Colombian currently living in Uruguay, and when I'm not working, I enjoy nature, practice yoga, and doing theatre. 🍃⚡