inKind

• Leading the migration of the Marketing team’s platform from Cordial to Braze, improving deliverability, segmentation, and customer engagement workflows
• Enhancing the inKind Manager App to improve usability and reduce support team dependency, including: enabling manager-initiated refunds, adding custom date ranges to reporting, and updating training link flows
• Designed and launched a partner-facing monthly metrics report to clearly communicate value beyond capital, highlighting impressions, customer acquisition, and traffic during non-peak hours
• Collaborating closely with engineering, marketing, and customer-facing teams to scope features, write user stories, prioritize backlogs, and drive feature delivery across cross-functional teams
• Conducting stakeholder interviews and feedback loops to surface opportunities that improve partner experience and internal operational efficiency

Associate Product Manager

• Managed a two-person team and oversaw cross-functional programs focused on reducing food waste, increasing equity in funding, and enhancing operational efficiency
• Designed and launched the Scrap-Energy website, leading content strategy, UX planning, and final implementation to spotlight inKind’s sustainability work
• Led the tech migration for the Customer Service team from Zoho to Zendesk, streamlining support operations and improving ticket management
• Developed and distributed a demographic survey with a 60% response rate, enabling targeted campaigns like inKind’s AAPI-owned restaurant spotlight
• Supported a waste-reduction pilot using AI-enabled scales, resulting in a 50% decrease in food waste across three commercial kitchens
• Organized a White House roundtable on gun violence prevention with 25 industry experts, elevating the role of restaurants in community safety
• Researched and pitched vendor partnerships that aligned environmental impact with potential revenue opportunities

Program Manager

LUDWIG+

• Led interdisciplinary teams through concurrent website redesigns for companies in healthcare IT and car financing sectors. Leveraged SCRUM methodologies for team alignment.
•  Delivered on-time project completion: 6-week and 3-month redesigns.
•  Achieved 95% on-time feature delivery.
•  Managed stakeholder relationships, communicated and mitigated risks, and aligned business objectives for project success.

Senior Project Manager

MullenLowe U.S.

• Coordinated launch of two AEM websites and maintenance cycles for manufacturing company. Also provided product discovery services to major health insurance provider.
• Led cross-functional teams using Scrum and Kanban methodologies, fostering collaboration and innovation.
• Collaborated closely with key stakeholders to ascertain business and strategic requirements.
• Crafted product roadmap, harmonizing priorities and vision for cohesive execution.
• Ruthlessly prioritized backlog, optimizing workflows and execution strategies with JIRA and Asana.
• Planned sprints, ensuring punctual delivery with accurate estimations and execution.
• Drove user-centric design with personas and user stories.
• Crafted functional specifications to guide engineering and QA teams.

Product Manager

Royal Caribbean Analytics ETL tool - lead back end developer
• Developed Extract, Transform, Load program to process tens of thousands of rows of Nielson rating data for the Advanced Analytics team
• Created comprehensive validation to remove undesired data
• Built error messaging system that emailed users when the data processing failed
• Leveraged Python 3.6 as the ETL framework

Article Aggregator - lead back end developer
• Designed and built Ruby on Rails tool to pull new articles via RSS feed or scraping from 6 government websites.
• Created search functionality for users.
• Built editor for users to edit articles.
• Tool allows users to send data to a JSON endpoint where other sites ingest the data.

Senior Back End Developer

OPA.gov – back end developer
• Built novel Ruby on Rails content management system to house documents from five research divisions within the Department of Defense. FedRAMP authorized.
• Developed multi-model form that allowed admin users to create and modify documents, and ensured that form data is validated according to the user flow.
• Created multi-model search features leveraging Searchkick.
• Collaborated extensively with UX designers and producers to solve design complexities. 

MyFuture.com - lead back end developer
• Rebuilt Ruby on Rails data-driven website for the Department of Defense.
• Architected relational PostgreSQL database schema to redefine data relationships, removed previous data redundancies, and optimized search feature capabilities.
• Created data import and merge pipeline to automate data update process.
• Built complex multi-model search feature leveraging Searchkick and the Elasticsearch DSL.

Back End Developer

FEELIT

• Worked closely with founder to create product roadmap.
• Understood founder's goals and implemented business requirements within wireframes.
• Designed wireframes based on identified feature sets.
• Created user personas and stories to understand the target user demographics.
• Completed remote usability testing of wireframes.

General Assembly

General Assembly's Web Development Immersive exposes attendees to various programming languages and frameworks.  Within a 3 month period of time, I created four full-stack applications to demonstrate my acquired skills. Click on the links below for more info on each project!

Web Development Immersive

SetPoint Health

• Documented and planned technical enhancements including developing prototypes and feature proposals.
• Identified and fixed bugs in report-building feature.
• Built custom HTML emails for individual client marketing initiatives.
• Created Quality Assurance test plans that guided testing of site updates.
• Wrote Microsoft SQL queries for user dashboard metrics that were incorporated into platform re-design.

Junior Developer

Massachusetts General Hospital

• Coordinated two longitudinal research studies that explored the neurological bases of Parkinson's disease and dementias.  
• Reported data for scholarly papers and grant renewal applications.  
• Presented data to peers at scientific conferences.  
• Recruited research subjects, administered neuropsychological testing, and entered and managed data for multiple databases.

Clinical Research Coordinator

Product Manager in fintech and hospitality, with a background in backend development and program management. I lead cross-functional teams to deliver tools that improve internal workflows and drive value for restaurant partners. Recent work includes a Cordial-to-Braze migration, app enhancements for reporting and refunds, and a partner-facing metrics reporting to highlight ROI beyond capital. I focus on clarity, collaboration, and execution.

Taplio

Andrea Santarlasci's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Andrea Santarlasci's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Andrea Santarlasci's Linkedin Analytics