CompuDoc®

As work and education turned 100% digital during the pandemic, lots of people were asking around for advice on how to do remote work and school. 

I started consulting on the use, setup and functionalities of devices and home networks to achieve optimal performance, security and stability for remote work and school during these hard times.

Inevitably, demand also increased for computer and mobile devices repair, so I started partnering with other experts and offering these services as well.

What started as a mere experiment is now a well-known local business. It's our happy customers and the mission to make people's digital life better what drives us to provide a best-in-class computer service to your doorstep.

Founder

HOB Software Suite

Chief Executive Officer

Needed.Education

• Digital IQ Test: Data Insights & Customer Reports
• Operations: Scheduling, Customer Service

Data & Operations

Saint-Gobain Sekurit

• Established basis for Key Performance Indicators strategy and follow-up.
• Promoted automations through ERP and advanced use of Spreadsheets.
• Created framework for transparent team communication and follow-up of daily operations.

Head Of Customer Service

SEG Automotive

• Customer Service & Demand Analyst for customers located in Mexico, US, Asia, and Europe.
• Managed successful Customer Score recoveries.
• Established strategic processes for sustained high Customer Scores.
• Planning Leader of the Aftermarket Business Unit in North America; supervised the launch of its BOSCH carve-out project.

Customer Service & Demand Analyst

• Production Planner & Coordinator of high volume production line.
• Coordinated ramp-up of all the products produced on this line when it was relocated to its new facility.

Production Planner

Bosch

• In 2016 BOSCH sold the Starter Motors and Generators division (SG).
• The SG division had to find a new home and leave the BOSCH Toluca Plant in 6 months.
• I was responsible for the supply chain planning, production, control, and follow-up of the stock inventory of finished goods and subassemblies needed for this transition.
• The result: 100% fulfilled deliveries to each customer during the black-out period.

Supply Chain Project Lead

• Material Planning and Customer Service support. 
• Logistics costs analysis for costs reduction and expenditures recovery.

Logistics Intern

Pranadis

• Corporate partnerships and sponsorships.

Corporate Relations Specialist

GRUPO CONCENTRA

• I worked with small and middle-sized local businesses, connecting them with the banks that offered the best payment solutions and promotions for their trade.

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.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}André Espinoza Del Toro's Linkedin Analytics

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