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Andrew Prokop

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Follow my blog at http://andrewjprokop.wordpress.com 30+ years of software development, support, and innovation in the areas of operating systems, unified communications, contact center applications, artificial intelligence, IoT, and SIP. I am the author or co-author of six United States patents in SIP technology -- 6,870,848, 7,403,607, 7,463,619, 8,355,393, 9,294,518, and 9,001,818. Experienced in large software projects in a variety of programming languages. Primary languages for the last several years have been C, C++, and Java. I was on the team that developed the Avaya MCS 5300 and the Genband A2 SIP communications systems. Five years as a sales engineer supporting VoIP, legacy voice, contact center, self service, and data networking solutions. I have extensive knowledge of unified communications including Microsoft's OCS and Lync platforms. I am highly skilled in Avaya and legacy communications platforms. I travel across the United States as a SIP and Avaya Aura evangelist. Microsoft Certified Systems Engineer (MCSE). My background in computers, telephony, VoIP, contact centers, and self-service applications provides me with a huge bag of tricks to offer any company. I have the vision, drive, and passion required to be successful in any number of areas. I’ve written software, I’ve managed software development, and I’ve proven myself in the sales arena. I am comfortable working in sales, project management, product management, IT, or any number of technical careers that require strong reasoning, communications, and people skills. Specialties: Unified Communications, Avaya Aura, legacy Nortel, Unified Messaging, Legacy voice (TDM), Session Initiation Protocol (SIP), VoIP, Session Border Controllers (SBCs), contact center, IoT, artificial intelligence, cloud platforms, and Microsoft technologies.

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