Clintar Commercial Outdoor Services

Brand Leader

O2E Brands

- Managed Business Technology, Store Development, Field Process Improvement and Risk
- Spearheaded Salesforce implementation and optimization, driving business process improvements and technology adoption.
- Led cross-functional on-shore and offshore teams, ensuring seamless collaboration and effective system development.
- Defined system enhancement strategies, prioritizing business requirements and technology investments.
- Managed technology budget for Salesforce improvements, ensuring ROI-driven decisions.

Director, Franchise Operations 

- Built and centralized workforce planning team, achieving >$2M in annual SG&A savings.
- Oversaw real estate, store development and retail performance for 17 locations, district managers, and P&Ls.
- Oversaw flagship store openings across Canada
- Directed asset sale due diligence for Private Equity firm.
- Improved same-store sales by >5% year-over-year.

VP, Retail Operations

Aritzia

- Developed and executed North American expansion strategy, overseeing 25 retail locations.
- Implemented Oracle Retail XStore POS, focusing on omnichannel integration and in-store fulfillment.
- Built and managed high-performing store operations and sales teams across all locations

VP, Store Operations

Glowbal Restaurant Group

- Managed restaurant revenue and P&L across 10 locations, with combined annual revenues of >$50M.
- Established scalability through standard operating procedures and performance incentives.
- Integrated POS, accounting, and inventory management systems.
- Developed and executed sales strategies, improving client experience.

Director - Restaurant Operations

Transformational operations leader with 20+ years of experience driving strategic growth, operational excellence, and team performance in retail and franchise management. Proven ability to develop and execute visionary plans, foster high-performing teams, and leverage technology to propel business success.

Signature Achievements:

✅Operational Excellence: Spearheaded strategic workforce planning initiative at MEC, yielding $2M+ in annual SG&A savings through centralized team development.

✅Scalable Growth: Designed and executed Aritzia's North American expansion strategy, overseeing sales and operations for 25 retail locations.

✅Digital Innovation: Implemented Salesforce Sales Cloud and Service Cloud systems at Shack Shine, leading cross-functional development teams.

✅Entrepreneurial Vision + Grit: Conceptualized, branded, and scaled three successful restaurant ventures across Greater Vancouver: Take Five Cafe, Rosemary Rocksalt, and Glowbal Restaurant Group.

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