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I am a driven and organized operations management professional with 25+ years of extensive leadership experience and success in the restaurant and hospitality industries, driving marketing and functional strategies to increase revenue and implementing training and mentorship programs to improve performance. - Demonstrate 15+ years in senior management roles, taking stagnant or sluggish businesses and transforming each one into profitable, thriving organizations. - Willing to take on challenging situations, concepts, and industries; thrive in fast-paced or chaotic environments, while under pressure of strict timelines or objectives. - Analyze processes in daily operations to identify opportunities for improvement; devise innovative plans or programs that support progressive expansion and growth. - Comprehensive knowledge in budgeting and expense control in inventories, payroll, and business forecasting; maximize resources and reduce costs to ensure the highest profitability. As a senior leader, I have the ability to lead individuals and teams to exceed company goals and develop markets within challenging, fast-paced, and ever-changing contexts. My career success has resulted from my ability to establish productive relationships and build strong and flexible teams in a professional manner. Over the last 25 years, I have demonstrated the ability to: recruit, train, mentor, motivate managers, and optimize both the customer and consumer experience. With an extensive knowledge of the service industry, I have a proven ability to turn around stagnant or sluggish businesses to run with higher efficiency, which results in higher profitability. I also maintain high standards of food, service, and health and safety, with a track record of maximizing guest satisfaction. Reach out to me if you want to learn more; I love making new professional acquaintances. Send an email to Andrew@TexasBackdraft.com to learn more. "Learn from the best, make calculated decisions, and trust the process."
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