7-Eleven

Senior UX Designer

Torqata Data and Analytics 

Pioneered industry-changing market intelligence inventory management software within a diverse team resulting in 3 rounds of advance prototyping, and 2 rounds of in-depth user research testing.
Partook in a nationwide persona development research initiative by leading interviews in the state of Arizona at 5 retail locations resulting in 4 key personas as our company’s target customers.
Collaborated directly with stakeholders to build a vision of product (VOP) for the future of Torqata tools
Co-facilitated workshops with internal stakeholders to establish a detailed company service blueprint to identify pain points and opportunities with our current services
Partook in a deep heuristic evaluation of Torqata’s legacy tools, resulting in 100+ documented issues that would later support the strategy to move toward a new vision of product (VOP).
Supported  multiple product team pods delivering designs within Agile two-week sprints

UX Architect

Remetrik

Conducted heuristic evaluation for Remetrik’s 1st generation SaaS product for music royalty accounting to implement design strategies and priorities for the second generation.
Worked on a small team with the sole stakeholder and developers to present UX design concepts, wireframes, and hi-fidelity mockups for group review and feedback
Focused on redesigning Remetrik’s tabular data UI to help users upload, review, hide, and expand table rows for music royal metadata information.

UX Designer

Using UX research and design to help small businesses, nonprofits, and entrepreneurs build better digital products, websites, and services. My process helps stakeholders define their goals, set expectations, and create seamless experiences that are defined by user research. My focus is on defining user problem spaces, building information architecture and site maps, optimizing user flows, and wireframing. I deliver high-fidelity prototypes and learn from real user testing.

Freelance Digital And Graphic Designer

Hannys - Restaurant & Bar

Acted as a multi-disciplinary customer service representative for a high-volume restaurant and bar. Prioritized to building a delightful customer experience through service, engagement, and hospitality. My role required more than serving and bartending, but engaging patrons in an in-depth experience through storytelling. Hanny's is an iconic historic building in the heart of downtown, Phoenix, renowned for its modern architecture and captivating curios.

Customer Service Representative

Quality Sorting Services

Third-party quality inspector hired by Mercedes Benz. Specialized in automobile performance and details.

Detail and Quality Inspector

Phoenix-based Product Designer who believes better products can make better people.

Taplio

Andy Gingerich, UXC's Linkedin Analytics

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Taplio

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Want to drive more opportunities from LinkedIn?

Andy Gingerich, UXC's Linkedin Analytics