Malley's Chocolates

Providing leadership and oversight to the Malley's Customer Care team responsible for resolving order issues, placing phone and mail orders, and managing technical issues with technology platforms and partners.

Customer Care Manager

Responsible for driving revenue growth across wholesale, corporate gifting, and fundraising business lines.

Business Development Manager

Hollander Creative + Strategy

Delivering innovative, strategic growth solutions for clients seeking to expand, with tailored fractional sales and marketing leadership engagements.

Founder

Kalman & Pabst Photo Group

• Responsible for expanding key verticals allowing KP to triple outreach and increase new lead generation.
• Developed new CRM system and process that allowed for increased sales efficiencies, enhanced reporting, and greater campaign and prospect insights.

Director, Business Development

Think Media Studios

• Implemented pipeline growth strategies and CRM data cleanup and optimization.
• Training of sales team on strategic segmentation, targeting, and positioning for the company.
• Developed dashboard with specific KPIs to provide measurement reporting.

VP of Growth

Saleslion

• Built out buyer personas, ideal customer profiles (ICPs), market fit, and go to market (GTM) strategy for SaaS digital sales room platform startup.
• Leadership oversight of website design, social media, content direction, and brand strategy. 
• Development of international pipeline using SEO strategies and tactical outbound, social, and sales communities selling.

Director of Business Development

CreatorUp

• Led the development of new sales prospects with annual budget responsibility of $1M.
• Management of accounts, leads, and projects using Salesforce CRM and Slack internal communication channels.

Director, Enterprise Sales

• Responsible for significant revenue growth as sales leader for Ohio's leading video production company. 
• Proficient business development leader that built sustainable pipeline strategies.
• Established and maintained HubSpot CRM.

Account Director

Crain's Cleveland Business

• Consulted and strategized with clients on ways to maximize their marketing messages to executives and decision makers in Northeast Ohio.
• Placed clients in front of their best potential clients through a variety of engaging events which were targeted and relevant to Northeast Ohio's leading professionals.
• Consistently met or exceeded annual budgets of over $1M.

Account Executive

The Roanoke Times

• Development coordinator of multiple advertising products for the food service industry. 
• Led the successful management of multiple publications and initiatives, including the Holiday Dining Guide, which established a recurring revenue stream for every major dining holiday.
• Recipient of multiple awards for exceeding budgets and acquiring new business.

Account Executive (Food Service & Retail Accounts)

Dawn Food Products

• Represented bakery and food service accounts in mid-Michigan and Detroit territories.
• Assisted Food Service Development Manager with sales and training. 
• Designed and developed training programs.

Sales Representative

• Managed inside sales, accounts payables, and accounts receivables.
• Analyzed sales and accounting data; produced monthly progress reports. 
• Created seasonal and promotional marketing materials. 
• Assisted in implementation to JBA windows system from DOS based computers.
• Supervised warehouse safety and sanitation (with OSHA 10hr Accreditation).

Customer Service Representative

VP of Growth @Think Media Studios 🎥 Full Service Video Production Company | Musician 🎸

Award-winning sales and marketing professional with over 20 years of experience in sales, new business acquisition, marketing, and communications. 

Highly skilled at bringing new ideas and concepts to the market and I enjoy serving my clients as a partner to their success.

Experience in crafting sales and marketing strategies and providing solutions for B2B and B2C clients in these verticals: accounting, CPG, e-commerce, energy, entertainment, fashion, finance, food service, healthcare, higher education, human resources, insurance, legal, manufacturing, music, nonprofit, real estate, retail, SaaS, sports, technology, and tourism.

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