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“People first, tech next! I build connections before I build solutions.” Growing up on a farm in Nigeria sparked my curiosity in systems. Hence, from animal science to digital ecosystems. I hold a First-Class degree in Animal Science, but my journey took a transformative turn when I discovered a passion for communication, design, and tech. With 5+ years of experience in customer support, social media, and content strategy, I thrive at the intersection of technology and human connection. Whether I’m solving customer problems, analysing user feedback, or designing impactful content, I focus on creating experiences that are seamless, engaging, and memorable. As a Customer Support Specialist, I’ve led projects that improved response times, increased retention by 20%, and consistently delivered 95 %+ satisfaction rates. As a Data and Insights Analyst, I used trends to inform service strategies and elevate decision-making. As a Social Media Specialist, I grew audience engagement by 65% through storytelling, responsiveness, and community-driven content. I blend technical skills (UX design, frontend development, data analysis) with people-first thinking to create solutions that work and resonate. Tools & Skills: CRM systems | Social media strategy | Data analysis | UX design | Content creation | Cloud computing (in training) Fun fact: I play chess not just for fun, but because it mirrors how I approach problems, strategically, calmly, and always 3 steps ahead.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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