ITHAKA

This role designs and implements initiatives to foster belonging and trust within operations, policies, and leadership behaviors. It develops and executes a Culture & Belonging Strategy using data-driven insights and KPIs. Executives and managers are coached on inclusive leadership and conflict resolution. Organizational change management efforts are led to support sustainable cultural transformation, in partnership with Learning and Organizational Development. Emerging trends and AI-driven tools are monitored to enhance the approach to building a culture of accountability and belonging. Quantitative and qualitative culture data are coordinated to inform strategic decisions, in collaboration with the VP, Work Life & Culture. Partnerships with HR, Talent Acquisition, and L&OD ensure fair hiring, retention, and promotion practices. Affinity Groups and Employee Resource Groups are developed to create supportive communities that enhance productivity and innovation. Leadership of ITHAKA’s EEO compliance efforts ensures adherence to best practices and legal requirements.

Director, Organizational Culture & Belonging

OD Synergistics Consulting LLC

- Strong understanding of cultural competency, DEIB, and social justice concepts, including intersectionality, systems of oppression, and implicit bias, among others.
- Collaborates with leadership to develop and monitor DEIB metrics (recruiting, retention, promotions, salary equity, leadership retention, etc.) through diversity assessments, people analytics, and identifying trends to recommend solutions.
- Provides oversight for all internal DEIB programs and policies, including the DEIB committee initiatives IAW local, state, and federal EEOC/AA regulations.
- Designs and facilitates training on diversity, equity, and inclusion, including disability, LGBTQIA+ identities, race, gender, working with veterans, building, and managing diverse teams, psychological safety, unconscious bias, and preventing and responding to bias in the workplace.
- Consults and develops plans that strategically integrate metrics and organizational development activities, including leadership assessment and development, career development, succession planning, individual developmental action plans, performance management, leadership evaluation tool, coaching, and process improvement on diversity and inclusion.
- Working knowledge of institutional and structural racism concepts and their impact on the underserved and underrepresented populations.
- Competency expert in the design, development, and implementation of the talent review process required to achieve business goals and results in the creation of an internal talent pipeline and external diverse pipeline.
- Trains and incentivizes leaders and employees to enhance inclusion and belonging in their daily interactions while benchmarking diversity, equity, and inclusion across the organization.

President/CEO

SHRM

USAA/SHRM Foundation Ambassadors are responsible for engaging local workers through training programs for HR professionals, ensuring employers have the tools and skills necessary to include the military community in their hiring practices.

USAA/SHRM Foundation Ambassador (Volunteer)

The Food Pantries for the Capital District

We are a coalition of more than 65 food pantries in Albany, Rensselaer, Saratoga, and Schenectady Counties working together to feed the hungry. Our mission is to address hunger in the capital district through our member food pantries.

Board President (2021)

Association for Talent Development (ATD)

The Chapter of Vice President of Programming is responsible for all program planning for the Chapter, including sourcing speakers, establishing events for the year, allocation of resources, and supervision of group activities and events.

VP of Programming (Executive Board Member)

Grainger

•	Managed a team of 10 to 15 OSR and OSAs to maintain customer accounts and deliver products on time utilizing key tools and metrics
•	Leveraged standard work based on network-wide vantage point utilizing cross-functional collaboration, the voice of the customer, and KeepStock knowledge.
•	Selected, developed, coached, trained, and retained a diverse team
•	Identified and developed strong contributors through the use of Performance Excellence and succession planning.
•	Set the example and coached leaders in their understanding and commitment to live the Company values while creating positive team member engagement (inclusive environment)
•	Managed and oversaw KeepStock projects in the service geography focused on improving the productivity and profitability of the KeepStock offering.
•	Understood market conditions and trends as well as customer requirements to provide appropriate direction and guidance to the broader organization. Ensured proper solutions and resources were offered/deployed to customers.
•	Partnered with the sales team, providing expertise in KeepStock offer to build a strategic plan that will enable the sales team to meet or exceed incremental sales growth expectations to meet ROI for KeepStock sites.
•	Established and maintained customer relationships and partner with the sales & branch teams to identify, analyze, and address service opportunities.

Manager, Onsite Services

GLAXOSMITHKLINE PLC

Guided the manufacturing continuous improvement productivity improvement teams in Logistics, Quality, and Safety. Drove improvements via performance measurement, 5S, visual management, standard work, TPM, and other relevant tools. 

Strategy Deployment Accomplishments:

•	Improved overall employee engagement (EE) survey scores by 10% by leveraging ERGS. Ensured monthly check-ins for all employees through EE committee and embedded One80 feedback to improve the quality of leaders to build culture and trust.
•	Delivered in quality continuous improvement targets by keeping compliance dashboard in green performance, CTR >90% with 14-day or less product release time, and supported validation of CIP to reduce water usage by 5% (Lean lab program).
•	Improved safety and sustainability by focusing on significant EHS programs, including ergonomics and safety champions to drive EHS reportable incidents to less than two and increased near-miss reporting to 6 behavioral and conditional per FTE. 
•	Increased supplier OTIF to 98% with improved visibility on potential supply issues (MERP).

Skills:

•	Focused on teaching operations staff to use Lean tools (A3, LSW, 5S, Fishbone, 5-whys, PDCA) and became contributors in identifying top 3 issues for resolution.
•	Established process monitoring points, reaction criteria, and trained staff to positively impact product quality to meet KPIs. 
•	Daily interaction with employees as to defect rates, investigation and CAPA activity
•	Led activities related to diversity and inclusion for ERGs

Continuous Improvement Coach

US Army

Logistics is essential to the readiness of the entire Joint force—whether at home, deployed in operational settings, or permanently stationed abroad; logistic instructors must function around the world to train future logisticians in spite of enemy efforts to frustrate its operations.

Accomplishments:

•	Served as an Instructor/Writer for Logistics Training Department providing technical training for over 180 students in the Military Occupational Specialty (MOS) 92Y with a graduation rate of 98%. 
•	Implemented a successful Command Supply Discipline Program by incorporating an aggressive training plan for all supply personnel, maintaining extreme jurisprudence in 100% accountability of over $15.5M resulting in zero losses (92Y30).

Skills: 

•	Developed, maintained, and updated course materials, conducting remedial training, examinations, and evaluations of soldiers. Ensured accountability and positive control of test materials. 
•	Received, inspected, inventoried, loaded/unloaded, stored, issued, and delivered organization and installation supplies and equipment. Performed management duties, including advising the commander on all logistical matters. 
•	Certified Global Combat Support System (GCSS) Army instructor

92Y Instructor/Writer

McCormick & Company

Accomplishments:
•	Oversaw compliance with federal and state regulatory requirements, company policies and procedures, risk management, analysis of safety incidents and behaviors, and establishment of best practices for the plant/distribution setting.
•	Revised comprehensive facility safety audits and developed action plans to address gaps at U.S. manufacturing facilities.
•	Successfully led site through external ESIS audit, achieving a score of 98.6% and a received the Bronze Award for North America site Health and Wellness program participation.
•	Served as the change agent, coaching, mentoring, and influencing at all levels to positively affect the continuous improvement culture for Total Productive Maintenance (TPM) system Safety Pillar.
Skills:

•	Monitored and verified regulatory compliance of Plant industrial hygiene (e.g., air quality, noise, temperature, and radiation levels)
•	Inspected facility, machinery, and safety equipment, identified preventive/corrective actions for potential hazards
•	Developed comprehensive lockout tag-out workshop to address LOTO/machine guarding requirements 
•	Certified Radiation Safety Officer (RSO) in Maryland (inactive)
•	Authorized OSHA Trainer- General Industry (Expired)

Safety, Health and Environmental Manager

•	Served as a safety coach for the Hunt Valley Plant, ensuring safe practices, injury/illness prevention processes and risk management are present and conducts safety risk assessments and analysis on Plant equipment
•	Complied with Federal and State regulatory requirements, applying McCormick Health and Safety policies and procedures, and establish best practices 
•	Monitored and verified regulatory compliance of Plant industrial hygiene (e.g. air quality, noise, temperature, and/or radiation levels), Radiation Safety Officer for this location (MDE)
•	Monitors and ensures regulatory programs are developed and implemented (e.g. JSA, Confined Space, Hearing Conservation, GHS, Machine Guarding, LOTO, etc.) 
•	Created and conducted relevant training depending on site-specific needs (LOTO Workshop, MESH, etc.). Started and lead the TPM SHE Pillar for three months until the Safety and Risk Manager was hired (Jun-Aug 2014). OSHA 511 and 501 Authorized Trainer, member of Training and Development Pillar
•	Conducted safety audits, updated and communicated safety metrics, IRB participation with RCCA, Ergonomics Committee Client, Secretary/Treasurer of US Veterans EAG, member of WIN and AAAN, Continuous Improvement for safety in utilizing cost control measures 
•	Maintained OSHA Log, updated OHM system, BOS Scantron System, Safety Metrics/Scorecard, ESIS Audit, facilitated MSOT Meetings
•	Member of North America Cut Reduction Team, Sprains/Strains Reduction Team, Corporate Health, and Wellness Team

Safety Engineer

Pennsylvania Army National Guard

Detail-oriented, organized Medical Logistic Specialist with strong experience in requisitioning required medical supplies, exchanging faulty items, and ensuring appropriate pharmaceuticals were in stock. Adept in supervising logistics team, and assisting to prepare accurate purchasing list for various departments. Coordinated with the health-care team, and local fire department for disposal of biomedical waste as per state and federal guidelines.

Medical Logistics Specialist (68J)

As a creative self-starter, my expertise includes applying the core aspects and strategic approaches of organizational psychology to amplify HR, safety, learning development, continuous improvement, and leadership success. I have experience in developing strategies based on data-driven approaches. My exceptional communication and conflict management skills support my thought leadership style. I deliver enthusiasm, focus, and leadership to engaged and curious people in order to develop value-added experiences.

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Dr. Angela D. Pearson,(Navy-Army Veteran) LCP®, CDE®, ODCP, SSBB, MBA, MSOSH, MSIOP

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