Symmetry Financial Group

▪️ Offer life insurance and financial product solutions to clients.
▪️ Conduct phone meetings to understand client needs and goals.
▪️ Educate clients on life insurance and other financial product options.

Sales Representative

Alan Jay Automotive Network

▪️ Championed several core CRM processes expanding our team’s usage and knowledge of the tool, purifying the integrity of customer data, generating more sales and customer retention through targeted campaigns, and increasing security.
▪️ Created several new processes (phone, internet, campaign, video & text) that accelerated contact with prospects, resulting in more appointments and sales across the network.
▪️ Recruited a team of 9 BDC Representatives, and developed their skills with routine coaching and training sessions, and providing regular tracking of KPIs.
▪️ Continuously seeking new opportunities for departmental improvement and growth by regularly setting goals and exceeding benchmarks.
▪️ Increased outbound phone calls by over 250% in the first 3 months and over 300% in 4 months. Improving sales from the BDC by over 200% in the first 3 months.

BDC Manager

Chevrolet Center Inc

▪️ Managed all website content, digital feeds, and internet and phone opportunities increasing showroom activity and sales.
▪️ Initiated new sales and digital processes which promoted efficiency and greater gross profits.
▪️ Implemented and trained team on a new CRM tool, boosting productivity and achieving a 50% year-over-year sales increase.
▪️ Ensured the use of the most beneficial vendors at competitive prices to maximize ROI, and saved the dealership over $10,000 per month by reducing advertising expenses.

Internet / BDC Director

Jarrett Gordon Ford Lincoln (Jarrett Auto Group)

▪️ Organized routine new owner clinics. Improving the ownership experience, client satisfaction, and retention.
▪️ Recruited and trained new BD Agents on processes, scripts, word tracks, CRM, and other web-based programs.
▪️ Appraise trade-ins, desk new and pre-owned vehicle deals, and take Turnover’s increasing sales and revenue.
▪️ Consistently sold more new and pre-owned units than any other BDC in the auto group.
▪️ Enhanced sales and service retention by creating and sending monthly email campaigns.
▪️ Managed all social media increasing brand recognition and loyalty, conversion rates, and reputation management.

Jarrett Gordon Ford (Jarrett Auto Group)

▪️ Recognized for superior sales and internet skills which allowed me to participate in the launch of the first centralized Business Development Center for this local auto group.
▪️ Consistently achieved the highest appointments set, showed, and sold.  Successfully maximizing profits for all 5 stores we handled leads for and the 3 we took calls for.
▪️ Maintained the best response times in the BDC -  under ten minutes. 
▪️ Adjusted sales scripts to better target prospects' needs and interests, resulting in more appointments set and more vehicles sold.
▪️ Developed and executed new hire training, the monthly schedule, and turnovers for the seamless operation of the BDC.

Business Development Agent

FIAT of Winter Haven (Mahalak Auto Group)

▪️ Participating in FIAT's launch to central Florida allowed me to broaden my skill set, and learn other departments since we opened with a small team.
▪️ Managed all of our social media. Achieved over 500 “Likes” on Facebook within 3 months and rapidly reached over 1000.
▪️ Utilized YouTube to send personalized walk-around videos to each new internet lead, driving more traffic to the showroom and increasing sales. I also implemented this to obtain client testimonials and improve search engine rankings.
▪️ Successfully sold new and pre-owned clients with a "One Price - Best Price" pricing strategy.
▪️ Developed additional business through repeats and referrals.

FIAT Specialist

Dodge Chrysler Jeep of Winter Haven (Mahalak Auto Group)

▪️ Achieved success quickly as a Sales & Leasing Consultant which allowed me to participate in the growth and overall success of the Internet Department.
▪️ Earned consistent commendations for exemplary service from management and happy clients.
▪️ Recognized for ability to quickly establish rapport with clients maximizing profits and client loyalty.
▪️ Managed our website, and social media accounts increasing conversion rates and improving sales.
▪️ Utilized YouTube to send personalized walk-around videos to each new internet lead, driving more traffic to the showroom and increasing sales, and improving search engine rankings.
▪️ Maintained knowledge of current sales promotions, Chrysler certification, and all other sales, phone, and internet training available.

Internet Consultant - Sales & Leasing Consultant

👋 Welcome, I am Angela Dyal! I have over two decades of sales experience in several industries. As a licensed life insurance broker, I get to use my superpower for the greater good - to protect families. My mission is to offer customized solutions tailored to each client's needs. I can also help you become debt free and achieve your financial goals! 

As an accomplished leader, I'm passionate about personal development, team building, and improving growth. Teaching others how to make this a fun and unique experience for every client brings me tremendous joy.

When I'm not helping clients, you can find me writing, researching my ancestry, and gardening. 

To learn more about how my services can help you, please email me at angela.dyal@gmail.com.

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