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Hi! Angelika here, but you can just call me 'Angie.' I am currently employed as an IT Support Engineer with over 5 years of experience. Providing application and desktop support, I can say that I did well and I'm doing well in this field. With that, here are the technical skills that I honed through the years. **Ticketing System through Remedy & BMC Helix **ALPS (Assembly Line Production Supervisor) Support **SECSGEM User Interface, Factory Works, & Terminal Driver Interface Support **Troubleshooting & Configuration of Production Machines **Hardware & Software Installation and Maintenance **Monitoring Tools (Zabbix Dashboard, Forecasting Memory Reach, TIBCO Administrator) I was also into Tutoring students within my expertise. I provide them with online support explaining an idea, solving a specific problem, and researching information. We are now in the digital world where most people use digital devices and services as part of their daily lives. Having one skill/niche is no longer reliable, so my next plan is to enter Social Media Marketing & Digital Marketing. I have experience doing Lead Generation, Affiliate Marketing, Appointment Setting, and Facebook Group Moderation. I am responsible for searching leads & prospects' information through the use of LinkedIn, LinkedIn Sales Navigator, Facebook, and other scraping tools like Apollo, Hunter & Snovio. I can say that I'm still a beginner in this niche but I'm working on it now on upskilling and learning more until I can proudly present to you, my portfolio. Right now, Upskilling is on my top list. I have this hashtag in life #learningneverstops. LinkedIn is my new Facebook, so hit that Connect button and #Let'sConnect.
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