eStoreLabs

People & Culture Specialist

Recruitment & HR Specialist

UK Client

Senior Recruiter & Researcher

Ness Solution

The greatest achievement was the implementation of new ideas in the company, including: improving the Daily, streamlining processes, proposing the introduction of the Candidate Experience survey and much more

- Implementation of recruitment projects for IT positions for clients - large Polish and foreign corporations (high number of candidates obtained)
- Contact and meetings with candidates
- Administration and updating of the Candidate database
- Acquiring candidates using the direct search method
- Preparing the reports
- Verification and selection of candidates according to the criteria required by the client
- Building and maintaining positive relationships with candidates and clients
- Developing recruitment tools
- Participation and activity in Employer Branding projects

IT Recruiter

Grupa Absolvent

Participation in the 2-month "Match Making" project and the national job fair of the Absolvent group


- Research of people matching a given job offer
- Telephone and e-mail service for potential employees
- Recruitment for companies such as Phinance, Brown Brothers Harriman, BNY Mellon

Recruiter

CT INVESTMENTS Sp. z o.o

The most outstanding achievement was handling complaints throughout Poland and considering 100 complaints daily in the company's favor in the most challenging moments (at the 30/40 standard).

- Resolving the validity of complaints from business clients throughout the country
- Preparing reports and statistics
- Monitoring the circulation and timeliness of explaining and reviewing complaints
- Ensuring efficient customer service
- Presenting and providing up-to-date information regarding the offered principles of cooperation
- Acquiring customers and maintaining positive relationships
- Business customer service both by phone and e-mail
- Coordinating and supervising the work of drivers throughout Poland (3,000-4,000 parcels)

Senior Complaints and Business Customer Service Specialist

Pobite Gary Catering Dietetyczny

The company was sold and moved outside of Warsaw.

- E-mail and telephone customer service (1,000 people)
- Managing a 2/3 person team
- implementation of new employees and coordination of their work
- Accepting and coordinating orders
- considering complaints from individual clients
- presenting the company's offer and selling services/products
- solving current problems that arise on the part of consumers
- Cooperation with logistics companies

Customer Service Manager

Own bussiness

Owner

- ongoing customer service
- e-mail contact with clients such as JP Morgan, Merck
- Ensuring proper circulation of incoming and outgoing correspondence
- Cooperation with other branches of the company
- entering data into the system
- handling incoming invoices
- ongoing administration of document circulation
- Making reports
- Supporting the payments department
- checking the completeness of documents
- archiving invoices

Accounts Payable Processor

Gothaer

- Verification of documents and their compliance
- ongoing customer service
- E-mail contact with individual clients
- entering data into the system
- Registration of documents related to contracts
- Document Archiving

Accounts Payable Specialist

KSM Catering Sp. z o.o.

Working while studying.
For the first year, I worked as a waitress, then I was promoted to an event/wedding coordinator. I learned both how to service business clients and how to manage a team.

- preparing events throughout Poland
- professional service for business guests
- implementation of new employees
- assistance in coordinating events
- team management

Event Coordinator

Hi! My name is Angelika and I'm an Recruiter in eCommerce industry 🔎 
Why exactly recruitment? 🧐 
I know how important work is in our lives and how much time we spend in it, so I can help you find your dream position 😊 
"All you have to do is answer one important question: What do I like to do in my life? And then start doing it" 😎 
Currently, I am gaining knowledge in Psychology in business at the Higher School of Banking in Warsaw 🏫
 Privately? I love old Polish comedies and travels 🎬✈ 

You can always count on me and you will receive feedback regardless of your decision 
☝  I am an honest and conscientious person 
 I have highly developed analytical skills that are very useful during my work 📊 
I always give 200% 🔥 

If you are looking for a job right now, please contact me 📧

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.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Angelika M.'s Linkedin Analytics

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