Madico, Inc.

Sales support for the US, Canada and South America

Technical and Sales Support Lead

Bank of America

Building relationships with clients to fully understand their life priorities, identify and recommend solutions to help clients achieve their financial goals.

Bilingual Relationship Manager

Verizon

Engage and educate customers through product demonstrations based on their personal/business needs.
Stay up to date on the latest technology and devices.
Provide prompt, friendly and courteous service to customers in person and over the phone.

Solutions Specialist

United States Air Force

Performed, supervised and managed data, information and knowledge-sharing services in a fixed and expeditionary environment.
Planned, coordinated, shared and controlled an organization's data and information assets.
Managed technologies to capture, organize and store tacit and explicit knowledge.

Knowledge Manager

AT&T

Developed and attained customer experience and sales objectives for store. 
Sold all kinds of products and services offered by AT&T.
Handled some administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. 
Maintained strong knowledge of all products, accessories, pricing plans, promotions and service features. 
Ensured an extraordinary customer experience.

Retail Sales Consultant

Experienced bilingual solutions specialist with a demonstrated history of working in the telecommunications industry. Skilled in sales, sales management, team building, Spanish, and management. Strong sales professional with a Bachelor's Degree focused in history from State University of New York at Albany.

Taplio

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Angel Ramos

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Angel Ramos

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