The Cbeyond Group Pty Ltd

The Cbeyond Group provides coaching and mentoring for Non for Profit businesses, Small & Medium Business and enterprise clients across Australia. The executive coach develops a strong one-on-one relationship with an individual, ranging from a CEO, Senior Executive, business owner, Manager or any individual who needs to develop their skills to exceed and achieve goals which may have proven challenging. 

A coach’s role is not to offer or provide solutions or answers. It is to work with you so that you discover the answers to the issues and most importantly – recognize the need for change and then take action.

Executive Director

DOOLEYS Lidcombe Catholic Club

Executive Manager - Customer & Employee Experience

Qantas

Responsible for Coaching, supporting and mentoring Executive Managers within Qantas Engineering.Responsible for the implementation of cultural change strategies & business readiness.Responsible for the creation & implementation of the Customer Service Strategy for Qantas Engineering

Lead Executive Coach Qantas Engineering

Leading & Managing all Customer Service functions at the Domestic and International terminals Adelaide Airport. Responsible for ensuring the delivery of agreed service standards for Qantas &amp; contracted client airlines within defined financial, customer service, people &amp; safety objectives.

Manager Customer Service and Qantas Clubs Adelaide Airport

The Manager Qantas Clubs Adelaide leads &amp; manages the teams in the Chairman’s Lounge &amp; Qantas Club to ensure provision of cost effective, high standards of customer service delivery and facilities to valued loyalty programme customers.

Manager Qantas Club Adelaide Airport

Jetstar Airways

Manage the Operation for Jetstar Pacific Vietnam. 
Including Flight Despatch, Operations Control, Resource Planning, Pattern Planning, Crew Allocations, Crew Rostering & Ramp; Crew Training Departments

Manager Operations Jetstar Pacific Vietnam

Manage, Lead responsible that all aircraft are legally crewed with Flight Crew. Budget responsibility for the flying programs &amp; man power costs.Manage the Allocation process to ensure efficient and qualified Flight Crew are legally allocated

Manager Pattern Planning, Pattern Repair & Crew Allocations

Ensure on time departures for all flights on the Qantas network. Manage the cost effectiveness of the crew scheduling department. To provide the first point of contact for the Management of all Aircrew roster and Disruption management in accordance with CASA regulations, Aircrew Industrial.

Manager Operations Support

Cbeyond Coaching is an organisation that develops and builds capability in individuals and
businesses through Coaching and Strategic Programs. The Executive Coaches employed
with Cbeyond Coaching work to build a collaborative, individualised relationship between the
individual, team and the Coach. The relationship between the Coach and the Coachee is a
partnership — one in which both sides work to reach an agreed-upon destination and goal.
The aim of the partnership is to bring about sustained change and transform the quality of the
individual and the business.

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