Federal Reserve Bank of Kansas City

Senior Scrum Master

Blue Cross and Blue Shield of Kansas City

Embedded in DBA, Application Support and Data Modernization teams. Responsible for overseeing multiple releases across all phases of development.
• Worked in Scaled Agile Framework (SAFe) with DBAs, Data Engineers and Software Developers to move to a Kanban model for scheduling and completing system updates, backups, applying patches and bug fixes
• Worked closely with teams to manage scope and schedule of Snowflake implementation
• Ensured that Azure DevOps was used correctly for managing backlog, assigning user stories/tasks, and tracking team velocity
• Helped to drive PI Planning and ensure project success by effectively managing the scope, schedule and resourcing for major server and database upgrades  
• Provided Agile coaching where needed
• Ensured that Agile principles were followed and facilitated all Agile ceremonies
• Effectively communicated and managed risk

Certified Scrum Master

Cerner Corporation

Embedded in Revenue Cycle (Patient Accounting, Scheduling), Population Health and FetaLink teams. Responsible for overseeing multiple releases across all phases of development, helping teams to prioritize client demands and meet regulatory requirements.
• Worked closely with Stakeholders and Software Developers to attain strategic goals for improvements to various applications
• Worked with teams to prioritize and schedule upgrades, bug fixes and enhancements
• Ensured that JIRA was used correctly for managing backlog, assigning user stories/tasks, and tracking team velocity
• Identified opportunities for process improvement and led implementation of those improvements
• Assisted in automated testing using Eggplant
• Assisted in onboarding new Project Managers
•Developed and managed quality plan, ensuring that teams were meeting quality improvement  
 goals

Technical Project Manager

New Directions Behavioral Health

Responsible for managing technical projects and providing software support. This role combined a variety of project management and user support responsibilities, resulting in improved technical resources for behavioral healthcare initiatives.

•Served as ScrumMaster and Business Analyst for IT-related projects
•Liaised with product owners/business users to identify needs and develop project requirements 
•Created user stories/tasks, and assigned them to the correct project team members for completion
•Created work flow models using Visio
•Created project mockups using Snag-It and Visual Studio Storyboarding
•Created Scope and Assessment documentation to clearly identify ROI for all IT projects managed
•Conducted daily scrum sessions with project teams, and communicated Sprint and Release progress to management
•Developed and facilitated training when necessary

IT Business Analyst/Certified Scrum Master

The Art Institutes International - Kansas City

Responsible for meeting the technical business needs of the campus. This role combined a variety of technical, user support and managerial responsibilities.
•Met with senior campus executives to gather requirements and establish departmental policies and  procedures 
•Ensured that budgetary constraints and project timelines were met for my department
•Developed, documented and refined technical processes
•Maintained all campus workstations. This included computers, telephones, printers and copiers for close to 100 faculty/staff members and approximately 500 students. 
•Managed a small team that assisted me with various technical projects

Senior Analyst

Alion Science and Technology

Responsible for technical process development, training and support. I supported an office of up to 15 internal users, as well as several remote users.
•Facilitated development, roll-out and training for internal technical initiatives, such as internal databases  
 and electronic signature procedures
•Developed and refined technical business processes
•Provided IT support and training to internal and remote users (e.g., server administration, laptop/desktop configuration, software installation, troubleshooting hardware and software issues)
•Supported ongoing technical projects as necessary

Configuration Analyst

With my extensive experience in technical project management and Agile team-building, supporting teams and projects through all levels of the software development lifecycle, I am seeking a role that allows my passion for building mature Agile teams to thrive.

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