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•Establish the Security & networking environment by designing system configuration, implementation, Troubleshooting, directing system installation and defining and documenting •Provides direct support to technical and non-technical entities in order to define requirements and deliver solutions to meet customer needs including site-to-site VPNs, remote access VPNs, and leased lines •Knowledge of network routing protocols like BGP, OSPF and switching protocols including STP, VPC, LACP, VSF & IRF. Knowledge of access control protocols such as RADIUS TACACS •Administrating and Managing of Network devices - Aruba/Cisco Switches, Aruba Wireless Infrastructure and Checkpoint/Palo alto / Fortinet/Sophos Firewall which includes patch management and IOS upgrades •Implementing of Network Infrastructure to cater internet services and intra centre connectivity to access centralized resources (e,g DNS, DHCP, VRRP). •Design and implement new solutions and improve resilience of the current environment •Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network engineers on network optimisation •Secure network systems by establishing and enforcing policies, and defining and monitoring access •Support and administer firewall environments in line with IT security policy •Report network operational status by gathering and prioritising information and managing projects •Upgrade network equipment’s to the latest stable firmware releases •Provide remote support to on-site engineers and end users/customers during installation •Provide remote troubleshooting and fault finding if issues occur upon initial installation •Undertake Device management and audit of IP addressing and hosted devices within centres •Liaise with project management teams, third-line engineers and service desk engineers on a regular basis •Speak to customers via email and phone for initial requirement capture. Ensuring for resolution of issues within defined SLA •Maintaining and reviewing Network Infrastructure inventory – Network Device & Internet link details, ISP dockets and Network diagrams
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