Telehealth Internship

• Telehealth data visualization for platform aiming to improve health and lessen isolation among seniors.
• Collaborated with interns based in Tunisia, UAE, Egypt, India, and the Dominican Republic.

SKILLS: Python, JavaScript, HTML, MongoDB, NoSQL, Figma, Visual Studio Code, GitHub

Full-time Graduate Student Information Systems

HealthEquity

Identified gaps in the electronic transfer of data, worked on solutions during system integrations after a company merger with 14 million Health Savings Accounts.
 
• Daily monitored files processed and troubleshoot issues affecting receipt of external client files using SFTP.
• Mitigated failed data transfers: identified conformity to C++, RegEx, and flat file format, interfaced with internal/external non-technical stakeholders regarding errors.
• Maintained data integrity using SQL scripts to combine duplicate partner accounts created when incoming data did not link to an existing account.
• Implemented data quality initiative after identified new application program interface (API) created after a company merger, was omitting notification of some data errors, established work around til remediated.
• Continuously monitored database, ensuring timeliness of data transfers by addressing slowdowns and stoppages, ensuring millions of lines of data loaded to the database.
• Daily reporting looking for partner biographical data files failing to load and ran scripts to push files thorough; Monthly statistical reporting showing status of Service Level Agreements (SLAs) regarding timely transfer of data.
• Partnered with technical stakeholders on SFTP team and Site Reliability Engineering (SRE) team to triage data flow issues.
• Engaged with internal/external stakeholders regarding data issues and data solutions communicating in non-technical terms.

SKILLS: SQL Server, SQL, JSON, XML, JAMS, FTP/SFTP, RegEx, ServiceNow, Confluence, ETL, EDI

Data Solutions Analyst - Data Integration Services

Intermountain Health

IT at the largest healthcare provider in the Intermountain West, kept data secure through IT audit of enterprise resource applications (ERP) for Sarbanes-Oxley (SOX) compliance of data governance controls.   

• Implemented process improvements: automated Excel reporting using VBA, improving productivity, saving time and money; created SQL scripts to expedite data reporting.
• Protected data quality through audit of enterprise applications, verified version control, user access, and if system security controls were working.
• Daily JIRA, ServiceNow, Oracle, change management reporting, interacting with technical managers ensuring changes approved before implementation as part of an Agile framework.
• Collaborated with software developers securing documentation existed between test and prod environments, confirming changes not implemented without proof of testing.
• System configurations when onboarded contractors.
• Communicated with non-technical stakeholders—internal and external auditors.
• Data visualizations using ServiceNow and Excel for quarterly/annual IT Audit.
• Generated comprehensive procedural documentation, bolstering compliance with industry data protection protocols, minimizing data breaches.

SKILLS: SQL, ServiceNow, JIRA, Confluence, CRM, PeopleSoft, Agile Methodologies, Workday, Excel, Oracle EBS, ERP, SOX IT Audit, Internal Controls, Change Management, Security Compliance, Risk Management

Quality Assurance Assistant - Business Apps Technology - ERP

Background in financial services, data systems, healthcare IT, and social services that brings value to individuals and our communities.

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