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๐๐ป๐๐ฝ๐ถ๐ฟ๐ฒ๐ฑ ๐ฏ๐ ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป For more than 20 years, Iโve been dedicated to human-centered digital experiences that enable connection, community and commercial success. I have helped digital agencies, consultancies, and startups understand the power of customer centricity as a brand differentiator that drives value creation and sustainable growth. Working at the intersection of UX/CX and digital business innovation, my mission is to extend the human touch into the virtual world. I am a TEDx, keynote and events speaker, workshop facilitator, guest lecturer, startup mentor and awards judge. I was a co-author of the international best-seller Customer Experience 3 with a ground-breaking chapter on customer experience for platform businesses. Engati has named me a Global CX Influencer to follow for 2022. Communities are essential to how we live, work, interact, co-create and collaborate together. I am proud to be a founding member of the Women in CX community and Head of Community Experience at TheNTWK, the online community for digital business innovators. ๐๐๐ป ๐๐ฎ๐ฐ๐ In 2019 I gave a TEDx talk called ๐๐ช๐ท๐ช๐ฏ๐จ ๐๐ฃ๐ณ๐ฐ๐ข๐ฅ ๐๐ฆ๐ข๐ค๐ฉ๐ฆ๐ด ๐๐ด ๐ต๐ฉ๐ฆ ๐๐ฐ๐ธ๐ฆ๐ณ ๐ฐ๐ง ๐๐ฐ๐ฏ๐ฏ๐ฆ๐ค๐ต๐ช๐ฐ๐ฏ๐ด, celebrating lessons learned about the nature of community and our enduring connections in a seemingly transient world. ๐ More about me at: linktr.ee/annanoakesschulze/
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