ORNA

•	Liaised with customers and managed detection and response services provider. Addressing security tickets raised by the MDR vendors with customers and performing incident triage and supporting the investigation activities. 
•	Conducted monthly internal and external vulnerability assessments using Wazuh and Nessus. Preparing and customizing vulnerability assessment reports and conducting walkthrough sessions with customers’ security and IT teams. 
•	Maintained a positive relationship between both parties and mediating conflicts and addressing customer concerns. 
•	Assisted ORNA security team in conducting cyber incident tabletop exercises (TTX), taking meeting notes, and addressing customer questions. 
•	Edited and enhanced ORNA cyber incident response playbooks for various scenarios, including ransomware, insider threat, phishing, denial of service, network IoT and generic scenarios. 
•	Worked with ORNA’s internal security team to achieve GDPR and Cyber Essentials compliance by conducting internal interviews, performing IT asset configuration changes, drafting the required compliance documentation, and collaborating with the certification team to achieve compliance. 
•	Project management support to customers during penetration testing ensuring that all goes smoothly, timelines are met, and ultimately the client gets the expected deliverables.  
•	Addressed any ad-hoc requests as required, such as conducting cyber threat intelligence and industry trends research, preparing, and issuing security notifications to customers and partners, and more. 
•	Edited penetration testing reports and preparing them for the customers. 
•	Set up video conference calls for internal and customer meetings. 
•	Proofread and edited the ORNA in-application text.   
•	Compiled and presented reports, technical and business product-related documentation.
•	Proofread, edited, and published the ORNA Blog: https://www.orna.app/blog

Manager, Special Advisory Services

•	Designed, implementing, and maintaining security protocols, policies, plans, and systems to cover all possible security threats. 
•	Virtually met with customers to discuss security measures, provide information, and explaining the designed system requirements. 
•	Compiled data and presenting reports.  
•	Proofread and edited the ORNA in-application text.   
•	Proofread, edited, and published the ORNA Blog: https://www.orna.app/blog

Jr. Cybersecurity Analyst

CBRE

•	Ensured successful competition of client and facility needs 
•	Responded to and followed up on client inquiries and concerns and ensured timely and quality customer service delivery to Ministry tenants’ satisfaction 
•	Secured boardroom bookings for client meetings and events for the building 
•	Created work orders and assigned work orders to technicians, subcontractors and vendors via Service Insight, their web-based work order system 
•	Communicated work orders to technicians and assisted in managing and resolving problems 
•	Provided reports on open and closed work orders and checks on their status with the appropriate technician or vendor 
•	Provided administrative support by preparation and updating of reports and managed property listings, PowerPoint presentations, and various other related tasks and responsibilities 
•	Administrative support duties including maintaining office and related supplies, filing, organizing office, and other related tasks

Facilities Coordinator

Infrastructure Ontario

•	Provided administrative support to the directors and their teams.  
•	Responsibilities included calendar management, managing, and resolving scheduling conflicts.  
•	Proofreading and editing Key Performance Indicators of service providers 
•	Tracked director expenses and submitted using their web application in accordance with Government of Ontario’s policy and procedures,  
•	Worked with IT department to solve issues with network connectivity and any computer issues in the office. 
•	Arranged meetings for internal and external stakeholders, organized WebEx and supplied conference call information and made sure that audiovisual and/or other equipment was available and operational, and made hospitality arrangements.  
•	Made travel arrangements, for trains and accommodation reservations, booking of rental cars.  
•	General administrative duties including maintaining office and related supplies, filing, office organization and other related tasks.

Administrative Assistant

•Responsibilities included calendar management, managing, and resolving scheduling conflicts. 
•Proofreading and editing Key Performance Indicators of service providers
•Tracked director expenses and submitted using their web application in accordance with Government of Ontario’s policy and procedures, 
•Working with IT department to solve issues with network connectivity and any computer issues in the office.
•Arranged meetings for internal and external stakeholders, organized WebEx and supplied conference call information and made sure that audiovisual and/or other equipment was available and operational, and made hospitality arrangements. 
•Made travel arrangements, for trains and accommodation reservations, booking of rental cars. 
•General administrative duties including maintaining office and related supplies, filing, office organization and other related tasks.
•Technologies: Microsoft Office Suite to prepare documents, spreadsheets, reports, and forms. document preparation, editing, and document management.

Manager. Special Advisory Services

I am passionate about cybersecurity and primarily interested in, but not limited to,  Governance, Risk and Compliance management. I have some experience in project coordination and I am currently studying for the Six Sigma White Belt. I am also an (ISC)2 CC candidate.  Next I will be pursuing the both the Security+ and CGRC certifications. 

I have many  soft skills including building client relations and administrative tasks.

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