Kamu Digital

✔️ Maintaining relationships with new and existing customers
✔️ Sales - understanding clients needs and helping the reach the goal 
✔️ Helping to build a business workflow assessment, restructuring and digitization
✔️ Implementation of more effective processes through monday.com 
✔️Training and onboarding of the use of digitalized work OS systems 
✔️ Creation of customized automation recipes designed to support the team's productivity
✔️ Client communication  
✔️ Project Management
✔️ Webinar planning & hosting 
✔️ Marketing
✔️ Campaign monitoring and optimization

Account Manager

Cleverday

📝 Onko organisaatiosi työohjeet paperilla ja niiden päivittäminen on hankalaa ja aikaavievää? Cleverday on työohjeiden sähköistykseen erikoistunut alusta joka mahdollistaa myös video-oppaan teon RealWear älylaitteella kuvaten niin, että kuvaus tapahtuu kuvaajan näkökulmasta. 

💡Videoitu työohje kertoo enemmän kuin sanat. Video-muotoon tallennetussa työohjeessa katselija näkee konkreettisesti, kuinka työvaihe tapahtuu, mitä sen saavuttamiseksi tarvitaan ja kuinka seuraavat vaiheet etenevät. Työntekijät näkevät visuaalisen video-oppaan mobiilaitteesta.  

❓Työnjohto näkee raportista, onko ohjeistus luettu, onko se toimiva ja miten sitä voisi parantaa. 

Kokeile: https://cleverday.com/fi/ 

▶️ Katso webinaaritallenne: Ohjeiden digitalisoinnin hyödyt ja RealWear:n älylaitteen käyttö suorittavassa työssä: https://www.youtube.com/watch?v=boP53ZyXfMg

Ole-kustannus

I work as the Canary Island-based journalist for the Finnish Olé Magazine. Writing articles about the Canary Islands. https://www.olekustannus.com/

Freelance Journalist

Keskisuomalainen Oyj

- Columnist at Iisalmen Sanomat 
- Blogger at Iisalmen Sanomat

Columnist / Blogger

Aurinkomatkat

- Multichannel customer service operations via chat, phone and other digital channels 24/7
- Main task is to resolve all enquiries before and after customers holiday using modern technology 
- Deputy manager duties 
- Experience on sales using several reservation softwares
- Involved in a new chat development project 2019-2020 (testing new chat practicality, deciding what features the team needs to chat tool, sharing ideas)
- Experience on handling irregular cases
- Involved in a Digital Team (sharing ideas about Aurinkomatkat app with development team and destination colleagues, employee training with Aurinkomatkat app)
- Training of new employees
- Close contact and communication with destination colleagues
- Various softwares is used in the work
- Relationship building skills needed
- Problem resolution skills needed

Travel Consultant

Metsä Group

- Customer service operations via email, phone and Basware software (e-invoicing, procurement, and financing software)
- SAP ERP knowledge
- Managing all incoming financial queries on a day-to-day basis and taking end-to-end ownership for them
- Processing and verifying correctness of employees’ expenses according to company’s travel management policy

Customer Contact & Travel Expense Assistant

Digi Electronics Ltd / online shop e-ville.com

- Product manager of mobile phone accessories and beauty & wellness products
- SEO/Web Marketer
-  Content Creator
- Customer service chat agent
- Photographing, Photoshop

Customer Service Officer / Product Manager

Internship
- Customer relationship management
- Marketing assistant
- Product manager assisting job assignments

Taplio

Anni Ollikainen's Linkedin Analytics

Anni Ollikainen

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Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Anni Ollikainen's Linkedin Analytics

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Anni Ollikainen's Linkedin Analytics