Ann Kramer's Linkedin Analytics

Exceeded 100% of quota in every vertical I have ever sold. Improved email processes to increase customer response rates from 38% to 50%. Maintained a 95% customer retention rate and expanded some accounts by over $100K. Now that we got some stats out of the way, let's get real. Sales: it's a little bit art, a heaping helping of science, continual practice, a lot of resilience, a hefty dose of adaptability, and - most importantly - being human. Personal Skills: Getting a hug after a customer signed the loan documents for buying their first home Earning the trust of a small business owner so that she could start seeing some profits Knowing an executive was a huge Jeopardy fan and calling him at home so that we could play over the phone Having one of the bankers in my charge come up and to me tell me that they nailed a deal because of something that they heard me do on the phone I have learned lots of lessons about sales, ownership, mental toughness, and leadership in the office, and from great co-workers and leaders in the civilian world and the military. But I have also learned those same lessons even more so; under a log in the middle of the night, climbing the slopes of Kilimanjaro, and facing my own mortality when battling cancer. I want to build long-term and mutually beneficial relationships with other humans, and I will do that by listening, understanding, and recommending a solution that's right for your customers, not what's best for me. It's been a crazy journey for this purple squirrel that's not over yet - come join me! Technical proficiencies: SalesForce CRM, Microsoft Office Suite, Google G Suite, CISCO WebEx, Conga Composer, 8x8 Virtual Office, Zoom, Slack, HubSpot CRM, Dialpad, SaleLoft, Discover.Org, LinkedIn Sales Navigator, Seamless