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With over 25 years of experience in transformation, innovation, quality, and simplification (TIQS ✅), I am a passionate and results-oriented leader who delivers world-class operations excellence to clients across multiple industries. As the Global Head of Operational Excellence at DXC Technology, I lead a global team to simplify and transform DXC's delivery to customers, deploying works class processes, ensuring compliance, continuity, and improvement. We keep our promises. I am also an ASQ Fellow since 2013, a LinkedIn Top Voice since Jan 2022, and a mid-career coach, who loves to share my knowledge and expertise with others. I have taught quality principles, methods, and tools to over 10,000 professionals, and helped my clients win several quality awards, including the Deming Prize. I have also led initiatives that generated over $250 million in benefits, focusing on composite outcomes around revenue, cost, customers, and employees. My mission is to make an impact and to lead people to deliver 10x results. ---- I have spoken at over 100 companies in 15+ countries, including Amdocs, ANZ Bank, Birla Group (25 Units), HDFC Bank, Hindalco, HSBC, Indian Navy, ISRO, Infosys, One.com, Reliance, Tata Management Training Centre, and more. Also been a guest or keynote speaker at ISB, IIM Raipur, IIM Lucknow, Symbiosis, IIT Ropar, Somaiya, Christ College, GIBS, Alliance University, BITS Pilani, and many more. I also run a LinkedIn Live show called ManageBetter, a YouTube channel, and a podcast series. The Live show is over 100 shows.
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