Vetera Novis

Freelance IT Consultant

St Catherine's Hospice Sussex and Surrey

Project management of a migration to Office 365.
COVID strategy and home working.
Migration of 'on prem' phone system to Mitel Cloud solution.

Information Technology Project Manager

Roche

Harmonisation of Service Desks globally - continual improvement across >80 locations, including process  and tool harmonisation, networking and matrix team management.
Acquisitions and Integrations - integrating newly purchased companies into the IT Organisation including data migrations, process integration, training and change management. (6 million chf budget)
OS and Browser upgrade rollouts - managed the roll out (including testing applications in a CSV evironment) of IE10, IE11, Windows7, Windows8.1 and Windows10 across >30k users globally.
Device strategy - continual process of testing, piloting and rolling out new user devices across a broad range of user requirements, including windows tablet technologies.

Global Head of End User Services

Infrastructure Management - Servers, Networks, Data Centres
Project Management (Prince2 Accredited) - introduced Prince2 methodology to the UK organisation, introduced MS Project Server to the organisation.
Service Desk Manager - managing a team of 6 six 1st and 2nd Line support analysts, budget control, forecasting, building business cases for improvement, training etc.
Business Continuity - Involved in creating the Business Continuity Plan, ensuring it is a living document, managing the Disaster Recovery scenarios for IT and the Data Centres.

Infrastructure Manager

The Caravan Club

Project Managed roll out of WAN links to 85 Caravan Sites across the UK, managed the Service Desk and Operations

IT Manager

Transport for London

Consultant Project Manager, working on Metropolitan Area Network implementation, EMC SAN storage and Windows upgrade.

Project Manager

AXA Assistance

Managed the Infrastructure and IT Team, accomplished building moves, new data center, merging companies, plus lots more...

Croydon Council

Started as a Building Surveyor, ended up managing the IT for Environmental Health and Trading Standards

IT Manager - Environmental Health

Leadership - Team building, mentor, matrix management.
Infrastructure Management - various building moves, designing data centers, mobile computing, cloud technologies.
Project Management - integrating companies, global rollouts.
Facilitator - assisting disparate groups to find common ground and move forward.

Specialties: IT Infrastructure, Cloud collaboration, Architecture

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