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Support specialist with expertise in troubleshooting, diagnosing, and resolving technical issues, delivering high-level insights & commendations through interaction with customers that can inform strategies geared toward business growth. I am passionate about leveraging technical support & customer relationship to contribute to improving productivity. ✅Skilled in Windows-based environments, Internet, and Microsoft Office applications, Assessing Customer Support Needs, Explaining Technical Information Clearly, using communication and human relations to reduce response time to tickets, vastly improving clients satisfaction and customer retention Throughout my professional journey, I have demonstrated a strong work ethic and an unwavering commitment to achieving goals. I am not afraid to put in the extra effort and go the extra mile to deliver exceptional results. My determination, combined with my ability to stay focused and driven, allows me to overcome obstacles and meet deadlines consistently. In addition to being a proactive problem-solver, I also excel in collaborative environments. I believe in the power of teamwork and enjoy working with diverse groups of individuals. I actively contribute my ideas and insights, while also valuing the perspectives of others. By fostering a supportive and cooperative atmosphere, I believe we can achieve greater success together. Overall, I am a highly motivated individual who embraces challenges and continuously seeks opportunities for growth. With my strong work ethic, ability to learn quickly, and dedication to excellence, I am confident in my ability to contribute positively to any team or project. I am excited about the possibilities ahead and eager to make a meaningful impact in any professional setting I find myself in. Thank you for considering my profile, and I look forward to the opportunity to bring my skills and enthusiasm to contribute to your organization's success.
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