Transforming Age

I am a Director of Human Resources for Transforming Age, the nation’s 7th largest non-profit provider of services in the senior living industry – a top 3 growth industry of the future.

As a Center of Excellence for Transforming Age I am leading a significant HR transformation initiative. Rapidly incubating the most innovative ideas, prototyping, and deploying capability building people-centric solutions.

Crafted and deployed modernized CX/ EX strategic framework to enhance employee engagement and win the recovery through retention, neuroinclusivity and psychological safety.

Implemented a host of industry leading strategies in the space of talent management, performance management, succession planning utilizing process improvement methodologies and workflow optimization.

Created business intelligence platforms and processes, allowing data to drive programmatic focus and execution utilizing automation giving leaders additional capacity to coach and support team members.

I managed and evaluated overall compliance and governance for, risk management, corporate and internal audit for key clinical and department of social health services data.

Director of Human Resources

Fiserv

****Fiserv is an amazing company and would still be them, however the entire division was laid off. I was offered an opportunity at their Berkley Hights, NJ campus and was not open to relocation at the time****

 Executed 3 mergers for the world’s largest financial technology company, navigating a complex ecosystem of software platform configurations in a highly regulated industry.

Leveraged my extensive leadership background to guide bank executives in crafting a cohesive transformation strategy around people and technological preparedness.

Employed my consultative HR background to help teams navigate through the challenges of cultural change associated with conforming to a new methodology of working.

Hosted a series of ongoing virtual roundtable conversations focusing on enhancing both the Client Experience (CX) and Employee Experience (EX), sharing tactics and strategies.

Pivoted our collective Service Delivery Model (SDM) from 100% in the field to 100% virtual in one week with no impact to client satisfaction or deliverables.

Mergers, Acquisitions and Integrations: Leadership Liaison

Boeing

Primary HR leader for the Teamsters 174 collective bargaining unit, working with company and union leaders to resolve employee relations/ labor relations matters. 

Employee relations leader for investigations, grievances, and contract negotiations within 3 collective bargaining units and global organizations of salary personnel.

Navigated a complex, matrixed enterprise facilitating development rotations through leadership development, executive coaching, and talent/ skills management.

Helped create a cohesive talent management strategy to increase the qualified pipeline of diversity, accelerating the cultivation and development of emerging leaders.

Provided a tactical and pragmatic approach to coaching and mentoring management on essential leadership skills, such as accountability and having candid conversations.

Crafted a comprehensive strategy utilizing predictive analytics to identify and mitigate potential employee corrective action increasing trust and engagement with transparency.

Manager | Talent and Leadership Development Consultant | Human Resources Business Partner

Lowe's Companies, Inc.

Served as the senior HR leader at 3 sites, with around 150 employees per/ site providing the strategic direction for variable, seasonal hiring needs.

Partnered with other senior leaders in weekly meeting to discuss and mitigate emergent employee performance matters.

Provided leadership development coaching, mentoring, and training to department managers and other emerging leaders.

Managed all employee relations, investigations and corrective action matters for a dynamic population covering all three shifts. 

State, Federal and company compliance manager for all employee records and retention including Commercial Driver’s License (CDL) class A and non-CDL driver certification.  

Subject matter expert on full life-cycle recruitment and talent management processes such as employee engagement, succession planning and the annual performance cycle.

Lead several grass-roots outreach initiatives, partnering with community organizations to increase the pipeline of qualified and diverse candidates.

Worked with a consulting firm to craft a standardized compensation model for all non-exempt employees.

Senior Manager of Human Resources

The Home Depot

Training center leader, facilitating orientation for 14 stores with ~120 new hires per class.

Lead the HR planning and execution of opening 6 stores, hiring over 1k employees.

Strategic leader for internal audit, compliance, and governance for 85 stores in 5 states.

Regional Manager of Internal Audit | Human Resources Associate | District Trainer

I am a veteran HR leader - characterized as a big-picture, conceptual thinker with a strong passion for leadership development. I have a proven track record of being a hands-on leader successfully leading high-performing teams in various industries, including Retail, Aerospace, FinTech and Aging Services. My expertise lies in aligning the right human resource tools, methodologies and disciplines to enhance business operations through programmatic and systematic execution. I have extensive experience working with diverse teams all over the world, of all employee classifications. I have a talent for creating systems and strategies to fit the custom needs of an organization. I am dedicated to helping organizations realize and achieve their full potential through enlightened leadership, strategy, continuous learning and innovation.

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