Regus

Centre Manager and part of the Community Team handling sales, operation and account management
Aiming to find the proper workspace solution suited for the client's needs, and ensures they have a great stay in our business center.

Community Sales Manager

Senior Community Associate

Santa Fe Relocation Services LLC Qatar

Main Job Function:  Mainly handles Customer Service and Move Coordination for Export and Import shipments in Qatar as well as assist with pricing and quotation process.

Global Mobility Specialist

AGS Relocation JLT

Main Job Function:  Focus on providing quality service to customer’s move requirement from quote preparation, follow ups of quotes, closing the deal, and planning the client’s smooth relocation.

Customer Service Executive

Santa Fe Relocation Services

Main Job Function:  Responsible for managing, supervising, monitoring, and leading the Customer Service Team in order to provide quality support to both our Sales and Operations teams as well as handles Move Management / Coordination and Account Management.

Customer Service Team Lead

Allied Pickfords

•Main Job Function: Responsible for the overall office administration in the Abu Dhabi branch including manning the reception, administration, accounting tasks, and executive assistant to the Branch Manager, as well as handling Customer Service and Move Coordination for Export and Import shipments.

Office Manager

•	Main Job Function:  Responsible for leading the Customer Service Team; which involves supervising and monitoring the coordinator’s daily activities. Handles Move Coordination as well as Account Management. 
•	People Management: Involves in training and designating duties to customer service coordinators and ensuring efficient job completion, which involves survey requests, quotes preparation, communications, coordination of booked jobs and invoice production.

Airfreight 2100, Inc. (Air21)

Personnel Representative 
November 2001 to December 2002 
•	Main HR Function:   Responsible in administering company and government mandated benefits to employees in accordance with company policies and procedures. 
•	Administrative Skills:  Ensures that all employees’ movement status is documented and reports change of details to pertinent government agencies.  Records employee information in the system and ensures 201 files are organized and updated on every employee change of status. 
•	Other Relative skills:  Assist the Employee Relations Specialists in all company-wide activities, such as organizing events for the company. 

Personnel Assistant 
March 2001 to November 2001 
•	Main HR Function:   Main support to the Personnel Department which includes doing clerical works for the department, monitoring of Department’s office supplies, as well as personal assistant to the HR Manager. 
•	Administrative Skills:  Responsible in the documenting, monitoring of employees’ leave application, and monthly tardiness reports. Prepares and distributes tardiness reports to employees’. Monitors the departments office supplies and ensures the same are replenished regularly.  

Receptionist/Telephone Operator 
November 1999 to March 2001 
•	Main Job Function:   Main support to the Personnel Department which includes doing clerical works for the department, such as contacting and scheduling applicants for pre-employment examination and interview; conducts background investigation for newly hired employees; and ensures proper organization and maintenance of employee’s meal stubs.  Reliever to the Executive Assistant of the President when needed.

Personnel Representative

Professional Client Services Executive with more than 15 years of experience in office,  human resources, and account management. Serves as point person for clients, sales teams, operations, and other service providers to ensure proper lines of communication are sustained. Maintains excellent problem solution abilities in managing customers' concerns. Equally effective at providing sales management and advanced word processing support as well as having a passion for music and arts.

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