Closd

Closd is a B2B SaaS that simplifies and enhances the management of financial operations: data room, electronic signature, electronic archiving.

- Spearheading product success through collaborative strategy definition with stakeholders
- Leading the growth and development of the Product team, emphasizing Discovery and impact: utilizing OKRs, mentorship, recruitment (0 to 5), and fostering a strong product culture with best practices.
- Ensuring alignment and coordination among the 2 squads (16 people) while fostering effective collaboration with other departments.
- Advancing the organization's focus towards a product-centric model, implementing diverse processes (documentation, data tools, user interviews, prioritization templates, etc.) to enhance impact, collaboration, and efficiency.
- Strengthened the efficiency and collaboration of the tech team: Implementation of Scrum rituals, split into 2 feature teams with the Head of Engineering.
- Member of the Executive Committee (CODIR)

Head of Product

Agile Product Partner

I assist businesses with their product challenges, helping them create innovative and high-performing products and engaging user experiences. I have worked on various types of projects, ranging from MVPs for startups to long-term product strategies or solely focusing on the Product Discovery phase.

MAIN SERVICES
Product Management, Product Strategy, Product Design, Product Marketing

Product Manager / Product Management Consultant freelance

Naxos is the Digital Factory of the CENTURY 21 Network. 

The client entrusted me with the entire Discovery phase to better understand the needs of real estate professionals and define the MVP of their next solution.

• Competitive analysis and assessment of existing tools.
• UX research, including interviews in real estate agencies (in the Paris region and provinces).
• Documentation of observations: Personas, Experience Maps, prioritization of insights.
• Designing user journeys, User flows, Prototyping.

Product Manager @Century 21

DataDome is a BtoB Cybersecurity SaaS that detects, protects, and enables the management of any type of unwanted traffic.

In collaboration with the Customer-facing squad, I managed the complete redesign of the dashboard, delivered multiple features, and improved several landing pages with the Head of Growth.

• Product Discovery Management (interviews, benchmark, specifications...) with goal to improve specific KPIs
• Writing specs and managing the backlog
• Prioritizing features & defining the roadmap in collaboration with the lead tech
• Managing the delivery of multiple features and enhancements: Adding an Onboarding, Improving setup, Adding new threats (Account Takeover), Proprietary Captcha protection, Email reports, etc.

➤ Adoption rate of 89% for the new version of the dashboard.
➤ Conversion rate increased by 34% for the FreeTrial

Product Manager End User Experience @Datadome

The Unédic AGS Delegation (a public organization) supports and assists companies in collective proceedings by advancing the funds necessary for the payment of salary claims.

I assisted the client in developing an internal tool for managing information requests and complaints, intervening from gathering the company's needs to delivering the MVP.

• Discovery Management: Gathering needs from various departments, drafting functional specifications.
• Design Management: Workshops, User Journeys, Prototyping.
• Delivery Management: Sourcing, Web agency and Hosting provider Management, Planning, and Testing.

➤ Improved processing times <24h (compared to 4 days).
➤ Reduced workload by 32%.

Product Manager @Unédic AGS

Cymo is a B2B monitoring platform that enables businesses to anticipate, alert, and effectively respond to any climate-related risks. 

I led the definition, design, and management of the Discovery and Delivery process for the solution's MVP. Additionally, I contributed to the implementation of a white-label solution based on the offerings of two partners to accelerate learning and build the MVP.

• Discovery Management: Market research, Benchmarks, Collection of internal and external insights.
• Design Management: Workshops, User journeys, Prototyping, User testing.
• Delivery Management: Specifications, Backlog management, Prioritization, Functional testing, Scrum facilitation.
• Other topics: Analysis reports, Satellite image retrieval (SAR, INSAR), Social media data retrieval, deployment of drone fleets, etc.

Product Manager @AXA Climate

Giphar is a leading French pharmacy network.

I defined and managed the delivery of web agencies and SEM, oversaw social media campaign management, and improved the SEO of the 3 websites.

• Delivery management of web agencies, SEM, and IT department: Specifications, scoping, and testing.
• Implementation of SEO & Content actions for pharmaciengiphar.com: Improvement of markup, structure, URLs, content production, and rewriting (FAQs, articles).
• Implementation of marketing actions for laboratoire-giphar.fr: Management of Social Media campaigns (Instagram & Facebook), newsletter improvement, updates on new products and operations.
• Other topics: New commercial website, landing page optimization.

➤ Improved engagement and visibility of the laboratoire-giphar.fr website: Unique visitors +197%, Bounce rate -19% (compared to 3 months prior).
➤ Increase in laboratoire-giphar.fr subscribers following campaigns: Instagram +2k & Facebook +10k

Digital & Marketing Project Manager @Giphar

Intervention for the Digital Factory of Bouygues Telecom.

Enhancement of the Customer Experience provided by self-care solutions: chatbot, voicebot, etc. I optimized and streamlined several Customer Service journeys by proposing new features and enriching the knowledge of the bots.

➤ Increased First Contact Resolution (FCR) rate by +12%.
➤ Improved processing speed by +11%.

Product Owner @Bouygues Telecom

Comundi

Conducting professional training sessions on "Digital Communication and Creativity" and "Digital Culture".
• Develop and author the content for the training courses
• Facilitate sessions with a focus on attentive listening, pedagogy, and dynamism
• Assess comprehension and knowledge retention through games, tests and simulations.

Training Facilitator

C'est Extra !

C'est Extra! is a specialized digital agency focusing on Website Creation (corporate, e-commerce) and Acquisition Strategies (SEO, Social Media & Inbound Marketing).

⚡ KEY ROLES
• Pre-sales management: Project analysis, cost estimation, and drafting responses to RFPs
• Consulting & Definition: Developing functional specifications, conducting workshops, and providing AMOA, design
• Project Oversight: Planning, Production monitoring
• Client Relations: Managing commercial relationships with clients and monitoring budgets
• Team and Partner Agency Management: Overseeing teams (Developers, Designers, Project Managers) and collaborating with partner agencies

NOTABLE PROJECTS
🚀 Fitness Website Rebuild - ZumbaFrance 
Successfully overhauled the e-commerce site, integrating Mindbody and executing an effective Acquisition Strategy.

🚀 Institutional Website Rebuild - Unédic AGS 
Led a comprehensive website rebuild utilizing Contao CMS, implementing an SEO strategy, and optimizing the overall platform.

🚀 Build and Launch of a Personal Assistant Dedicated to Employment - IDEP France
Spearheaded the definition and development of a native, cross-platform application, coupled with strategic product marketing

🚀 Design and build of a RegTech Solution "Innova" - Fortia Financial Solutions (acquired by Dassault Systèmes)
Took the lead in defining and conceptualizing Innova, a modular solution that leverages artificial intelligence to automate investment compliance checks.

and many other exciting projects such as:
- Tablet application for Stallergenes Greer sales representatives, 
- Internal training platform Janssen proTV for Janssen,
- Websites for AB2P (PopValet, Parkadom),
- Redesign of Lamy Optimum (LOP) for Wolters Kluwer,
- Monitoring interface for the BioGuess IoT solution,
- Digital marketing campaigns for Swiss Post Solution & JobTeaser.

Founder & CEO

DriveMyKids (DMK)

In 2016, I launched the side project DriveMyKids (DMK) with two partners to offer a secure and autonomous mobility solution for children.

DriveMyKids is an application that connects parents with trained independent drivers to provide a safe transportation service for their children, starting from the age of 5.

• Discovery & Strategy: Market research, Interviews, Roadmap
• Journey Definition, Application Prototyping, Testing, Specifications, Iterations with Parents: Conducting targeted tests to validate assumptions
• Growth & Visibility: Website Creation, Social Media, Events, Adwords Campaign...
• Fundraising and Partnership Exploration with frequent touchpoints for evolution

Fuelled by "love money" from the start, we were unable to realize the development of the pilot project due to insufficient funding.

Co-Founder & Product

The Net Group

Development of web platforms, landing pages, flash sites, etc.

• Customer Experience and User Interface Strategy 
• Design, Production and Project Management
• Supervision and Team Management: Devs, Project Manager, Web Designer 

➤ Projects completed for Canderel, Club 14 (AXA), Syndicat National de l’édition, Lorina, etc.

Digital Art Director

Malherbe Paris

Crafting design solutions for challenges in brand strategy, branding, and both online and offline retail design.

• Customer Experience and User Interface Strategy 
• Design, Production and Project Management

➤ Projects completed for Groupe Casino, Dior, Nestlé, Herta, etc

Graphic Designer

Head of Product @Closd | SaaS BtoB

Hello ! I'm a Product leader combining 10 years of UI/UX design proficiency with 10 years of product management acumen, focusing on aligning business objectives with user-centric product development.

With experience in digital agencies and fast-growing startups such as DataDome, Closd, and AXA Climate, I have a strong track record in creating impactful customer experiences, fostering sustainable growth, and building high-performing teams, whether for B2B SaaS or B2C platforms.

I also bring a wealth of entrepreneurial experience to the table. I successfully founded and ran a self-funded digital agency for over nine years. Additionally, in 2016, I embarked on a side project with two partners, launching Drivemykids (DMK) to provide a safe and independent mobility service for children (age 5 and above).

Currently working as Head of Product for Closd, French leader in legal operations management solution, accounting for +2M ARR and +300 clients.

Beyond my professional endeavors, I am deeply passionate about product Management, technology, and leadership. Should you wish to engage in discussions on any of these topics, I am always eager to connect and share insights.

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