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Results driven and highly motivated professional delivering over 9+ years of leadership and techno-functional experience in the Information Technology and Services Industry. Exhibit strong communication & interpersonal skills with a full time Master of Business Administration(MBA) in Sales & Marketing specialization from Narsee Monjee Institute of Management Studies(NMIMS). Proven track record of delivering quality projects on time and making customers experience seamless using Process Excellence, Digital Transformation, Lean, Six Sigma, Design Thinking, Agile and Waterfall SDLC methodologies. Demonstrated excellence in consulting practice while delivering best-in-class solutions to clients to enhance organizational effectiveness. Key Skills Include: - Product & Project Management - Business Analysis, Functional & Technology Consulting - Service Delivery Excellence, Gap Analysis & Change Management - Process Improvement (Six Sigma) & Business Process Re-Engineering - Presales Consulting & Bid Management - Customer Relationship, Stakeholder Management, Cross-functional co-ordination - Market Research & Strategic Planning - Business Operations Management - Digital Marketing
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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