Yummy Creation

# Create, and optimize Facebook ad campaigns to increase brand awareness and sales.
# Manage and maintain social media accounts, ensuring consistent branding and engagement.
# Develop and schedule engaging content, including posts, images, and promotional offers.
# Monitor campaign performance, analyze key metrics, and adjust strategies for better results.
# Respond to customer inquiries and comments to enhance engagement and brand reputation.

Digital Marketing & Social Media Management 

Dima Al Wadi Trading

# Review task and project statuses to ensure they progress according to the schedule.
# Coordinating with team members to monitor progress on projects and tasks, providing assistance when needed.
# Coordinating with vendors to ensure that they deliver materials and services as per contractual agreements.
# Assisting senior staff with administrative tasks such as scheduling meetings and maintaining databases.
# Managing multiple projects simultaneously to ensure that deadlines are met.
# Maintaining files of records related to projects, including meeting notes and correspondence.

Assistant Project Manager

Muscat Duty Free (Oman Sales & Services LLC)

# Responsible for overseeing a 4000+ sqm shop floor and managing 16+ outlets (Departure & Arrival) for signages and advertising campaigns.
# Assisting in the planning and execution of advertisements, promotional signages, and artwork at Muscat Duty-Free.
# Managing signage, measurement, and design for shops located outside the airport, such as the Royal Opera House, National Museum, and Seaport.
# Supporting the marketing team in various areas, including optimization, advertising, direct marketing, and event planning.
# Daily communication with designers for promotional signages, ensuring the high standard of Muscat Duty-Free before installation.
# Maintaining relationships with relevant parties and handling tasks, offers, invoices, airport passes, and other documents.
# Creating presentations for images, sizes, materials, and quantities based on the needs of units, gondolas, and lightboxes in the shop (Departure and Arrival).
# Handling Local Purchase Orders (LPOs) and providing support to the finance department for supplier payments.

Marketing Specialist

# Collaborated with the Marketing Manager to oversee and execute marketing and communication plans.
# Coordinated the creation and printing of internal marketing materials as requested.
# Managed marketing projects and activities as assigned.
# Worked closely with the graphics and merchandising team to ensure the timely availability of promotional materials.
# Coordinated with relevant parties for the production of marketing and merchandising materials.
# Developed advertising strategies and organized presentations to introduce new artworks.

Retail Coordinator

# Responding promptly to customer inquiries received through multiple channels.
# Addressing customer complaints and finding suitable solutions within specified time limits, with follow-up to ensure resolution.
# Ensuring customer satisfaction by providing professional customer support.
# Managing all online and Oman Air Sindbad orders, and accurately adding Sindbad air miles into Navision.
# Monthly submission of reconciliation reports for Sindbad orders to the finance department.
# Overseeing and managing a team of 5 colleagues, resolving issues, and improving departmental efficiency.

Customer Service Representative

# Welcome and assist customers in selecting products that meet their specific needs.
# Observe customers and actively listen to their questions in order to provide accurate product recommendations.
# Ensure the cleanliness and visual appeal of the work area, utilizing downtime to enhance product presentation.
# Responsible for merchandising displays, stocking shelves, organizing the front lane, practicing FIFO (First In, First Out), monitoring product expiration dates, and maintaining inventory levels for timely stock replenishment.
# Perform additional duties as required, including operating the cash register, processing sales transactions, issuing invoices and receipts, and restocking shelves.

Commercial Sales Representative

Youngone Corporation Chittagong

# Conduct final random inspections using different Acceptable Quality Levels (AQL) of 2.5 and 4.0.
# Plan, check, follow up, monitor, and report on quality assurance activities.
# Participate in PP sample, Fit Sample, and Shipment sample reviews to obtain approval.
# Review approved PP samples and ensure that construction, attributes, finishing, packaging, and safety considerations are implemented in the final product.
# Analyze inspection reports to identify the root causes of problems and defects, taking immediate corrective action when quality issues arise.
# Provide technical support to the production team, identifying and resolving quality issues as they arise.

Quality Assurance Auditor

•	Conduct in-line and Pre-final inspection before offering the final inspection, checking and confirming product accuracy as per PP sample, approved trims card, and technical comments of PP sample.
•	Inspect every process in-line as per tech pack, sample, or if there are extra requirements.

Quality Controller

Lands'​ End

Quality Assurance of LANDS’ END & Sears
In-House Auditor.
Monitoring Production & Inspection.
Release shipment on time.

Certified Quality Auditor

ACI Logistics Limited

•	Listening to customer requirements and presenting appropriately to make a sale.
•	Checking the quantities of goods on display and in stock.
•	Negotiate/close deals and handle complaints or objections.
•	Collaborate with team to achieve better results.
•	Merchandise sales racks to increase customer engagement.

Retail Sales Executive

At Dima Al Wadi Trading, my role as Assistant Project Manager allowed me to refine a skill set centered around project coordination, vendor liaison, and administrative efficiency. These competencies were fostered through rigorous application in a dynamic environment, where managing multiple projects and maintaining meticulous records were part of my daily responsibilities.

Previously, as a Marketing Specialist at Muscat Duty Free, I leveraged my expertise in retail marketing to oversee expansive shop floors and execute comprehensive advertising campaigns. This experience honed my ability to communicate effectively with design teams and sustain high-quality promotional standards, contributing significantly to our marketing objectives. With fluency in Bengali, English, and Hindi, I am well-equipped to navigate diverse teams and drive customer engagement in multifaceted retail settings.

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