MultiBank Group

Proudly serving as a  Senior Institutional Manager at MultiBank Group, a global financial powerhouse known for:

Established Legacy: Founded in 2005, we've since become a trusted name in the industry.

Financial Stability: Boasting a robust balance sheet with a paid-up capital surpassing $322M.

Worldwide Recognition: Overseen by 12 international financial regulators.

Optimal Trading Conditions: We ensure the tightest spreads with ECN execution.

Strategic Partnerships: Known for delivering the best partnership deals in the industry.

Diverse Trading Options: From FX and Indices to Equities as CFDs, Commodities, and Crypto, our offerings cater to varied investor interests.

MAM Solutions: Specifically tailored for the unique needs of money managers.
Copy Trading Solutions: Empower others by sharing your trading strategy, and benefit from a growing base of followers.

Flexibility: No restrictions on Expert Advisors (EAs) to ensure customized trading strategies.
Transparent Execution: We believe in a fair and transparent execution process.

Supportive Infrastructure: Offering a complimentary VPS service to enhance your trading experience.

Highlight: With MultiBank Group, you can capitalize on trading Gold from as low as 2c.

 Senior Institutional Manager

Proudly serving as a Senior Account Manager at MultiBank Group, a global financial powerhouse known for:

Established Legacy: Founded in 2005, we've since become a trusted name in the industry.

Financial Stability: Boasting a robust balance sheet with a paid-up capital surpassing $322M.

Worldwide Recognition: Overseen by 12 international financial regulators.

Optimal Trading Conditions: We ensure the tightest spreads with ECN execution.

Strategic Partnerships: Known for delivering the best partnership deals in the industry.

Diverse Trading Options: From FX and Indices to Equities as CFDs, Commodities, and Crypto, our offerings cater to varied investor interests.

MAM Solutions: Specifically tailored for the unique needs of money managers.
Copy Trading Solutions: Empower others by sharing your trading strategy, and benefit from a growing base of followers.

Flexibility: No restrictions on Expert Advisors (EAs) to ensure customized trading strategies.
Transparent Execution: We believe in a fair and transparent execution process.

Supportive Infrastructure: Offering a complimentary VPS service to enhance your trading experience.

Highlight: With MultiBank Group, you can capitalize on trading Gold from as low as 2c.

Senior Account Manager

FXBFI Broker Financial Invest LTD

• Daily phone contact with existing clients.

•  Training clients on how to use the company's trading platforms.

• Keeping up to date with the financial market to provide adequate training to clients. 

• Monitoring and retaining client accounts and margin reports.

• Daily reports and market updates.

• Enduring personal contact is maintained with new and existing clients via phone and email.

• Maintaining customer relations along with customer retention.

•Actively following up on queries and provide feedback to customer ensuring that the clients receive the best level of service

Trading Operations Specialist

•	First point of contacting with clients who have shown an interest in opening a trading account

•	Pitching and promoting  company products and services over the phone in an effective regulated manner

•	Maintaining and updating  client information to the in-house CRM System

•	Building and maintaining  relationships with customer mostly via phone 

•	Actively engaging with new clients leads and activated them as new clients 

•	Maximizing sales activity 

•	Assisting clients with queries regarding trading 

•	Assisting clients with deposits/withdrawals 

•	Achieving all sales target on a consistent basis outlined by the head of sales

Conversion Account Manager 

Cyprus Sotheby's International Realty

•	First and follow up calls to interested clients of the company

•	Researching for the needs of clients based on the company's given information and questions 

•	Maintaining  a certain schedule of steps and record all information in the CRM provided

•	Assisting clients worldwide though phone calls,chat and emails

•	Proving relevant information  to clients regarding documents and materials for becoming a client

Global Investment Advisor

ICTS CYPRUS LTD

•	Providing professional customer service at check-in counters, boarding gates, transit counters and Airport Express counters

•	Providing assistance on guest enquiries and complaints regarding flights and related services

•	Assisting passengers with check in processes

•	Checking  travel documents for passengers

Boarding Express Officer  

NAGA

•	Providing support and troubleshooting on Meta Trader Platforms.

•	Assisting clients worldwide through live support chat.

•	Dealing with complaints of a varying nature promptly and effectively.

•	Providing relevant information to clients regarding documents and materials for becoming a client.

•	Handling Back office queries.

Customer Support Officer 

Hellenic Bank

• Processed standard teller transactions for customers including servicing client accounts, 
accepting loan payments, cashing checks, balancing cash drawers, handling night deposits, 
correcting discrepancies.

• Balanced Automated Teller machines often totalling more than 100,000 Euros.

• Processed 50+ customer transactions per hour with extreme attention to detail.

• Cross-selling of bank products/services.

• Informed customers of new services and product promotions 

• Quickly established credibility and a friendly rapport with clients.

• Assisted the supervisor with audits and daily balancing of the vault.

• Organised 300+ customer transaction receipts on a daily basis so that they could be properly 
filed in a timely manner. 

• Maintained customer confidence and protects bank operations by keeping information 
confidential. 

• Contributed to team effort by accomplishing related results as needed. 

• Undertook a leadership role in the absence of the supervisor and maintained bank's normal 
operations and procedures.

Bank Teller

Bank Employee

As a Senior Institutional Manager at MultiBank Group, I leverage my 15+ years of experience in the financial markets to provide optimal trading solutions and partnership deals to my clients. I hold an MBA, a Level 1 certification from the CFA Institute, and a banking diploma from the American Bankers Association, which equip me with a solid foundation and knowledge in the industry.

My expertise includes offering liquidity solutions, providing white label platforms, crafting partnership deals, and delivering copy trading solutions. I work with a diverse range of clients, from brokers to individual traders, and I'm proficient in trading in FX, indices, equities, commodities, and crypto. My mission is to ensure fair trading for my clients, offer tight spreads, and guide them through our company's platforms and market updates. I'm passionate about helping my clients grow their businesses and achieve their goals.

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