BrowserStack

- Global Deals Desk
- Global Sales Compensation
- Sales Systems and Processes 
- Sales Operations

Manager, Revenue Operations

Coursera

- Led a team of professionals across diverse regions, spearheading Deal Operations and driving revenue growth through innovative and creative process design.
- Evaluated, implemented, and optimized a suite of tools and technologies to enhance operational efficiency for GTM teams 
- Collaborated with internal teams to design and implement streamlined workflows, enhancing productivity for sales representatives
- Extensive knowledge and hands-on experience with the sales and marketing tech stack
- Leveraged Salesforce CPQ expertise to support GTM team activities, contributing to process enhancement.
- Strategically optimizing deal structuring and pricing to drive successful negotiations and revenue growth
- Ensured SOX compliance and adherence to regulations and company policies pertaining to revenue and booking processes
- Implemented robust quality assurance procedures to ensure precise revenue reporting and maintain data integrity across the organization.

Manager, Revenue Strategy & Operations 

Revenue Operations Specialist

Gartner

- Partnered with global sales teams to optimize Client retention, Net Contract Value, and New Business growth.
- Prepared and negotiated commercial proposals (CPQ) customised to meet specific Client requirements.
- Developed effective deal negotiation strategies in collaboration with account teams.
- Liaised between Sales teams and internal business functions, overseeing the end-to-end deal process from proposal to order booking & delivery.

Revenue & Deal Operations

Nokia

- Analyzed RFPs from Global Telecom Operators, crafting comprehensive responses including proposed solution architecture, Bill of Materials (HW & SW), Care Services costing, Technical Solution Descriptions, and customer presentations.
- Engaged in productive discussions with clients to refine and finalize solutions, securing customer sign-off.
- Collaborated with internal teams across different product domains, pricing, and sales to align offerings with customer requirements.
- Successfully served major telecom operators in India and MEA region, including Reliance Jio, Vodafone, Bharti Airtel, BSNL, Zain Group, Etisalat, and MTN.
- Demonstrated expertise in Cloud, Virtualization, Network Management, and Service Assurance products.
- Evaluated and recommended actions for existing processes and policies as the owner of Quality Programs, overseeing initiatives like Zero Defect Program (ZDP), Quality Enhancement Program (QEP), and Process and Content Audits within the Global Center of Excellence team.

Solution Specialist

Solutions Engineer

Revenue Operations expert, skilled in optimising GTM systems and processes across Marketing, Sales, Finance, and Legal. Collaborative and detail-oriented, ensuring accuracy and efficiency throughout the revenue cycle. I am passionate about inspiring high-performing teams for outstanding results!

Taplio

Arjun Mishra's Linkedin Analytics

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Taplio

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Arjun Mishra's Linkedin Analytics