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With over a decade of experience in customer success and 8 years in the military, I've honed my ability to handle high-pressure situations, communicate effectively, and resolve conflicts with empathy and precision. My background reflects a deep commitment to delivering exceptional service, and with the addition of full-stack development to my skill set, I’m even better equipped to enhance customer experiences and improve operational efficiency. While at the heart of what I've done and still aspire to do, my experience extends well beyond traditional customer service. My time in the United States Army Reserve instilled in me a strong foundation of discipline, teamwork, and resilience--qualities which are integral to my professional approach. By leveraging my skills in software development, I can bridge the gap between service and technology, creating solutions that improve efficiency, accessibility, and the overall consumer experience. This unique blend of customer service expertise, technical proficiency, and military experience has enabled me to excel in diverse environments, taking on roles that require people skills, creative thinking, and technical know-how. I am seeking remote or hybrid opportunities that allow me to grow professionally while staying true to my passion for innovation, accessibility, and service to others. I thrive in environments that prioritize these values and are committed to championing both their customers and the employees who serve them. Thank you for taking the time to learn about me. I look forward to the opportunity to connect and explore how I can add value to your team.
Check out Arlinda Ibezim's verified LinkedIn stats (last 30 days)
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