Eaton Roadranger

Parts Solution Manager, Eastern Canada
	- Develop and implement the corporate business plan
	- Establish various internal reports of market activities and sales
	- Analyze business opportunities
	- Redact monthly and annual business plan
	- Promote Eaton’s products and programs
	- Collaborate with different internal and external departments
	- Analyse aftermarket needs
	- Identify customers needs
	- Train and Teach customers employees
	- Visit and Contact customers regularly
	- Attend various events and heavy truck show
	- Present Eaton’s products at special events

District Parts Manager

Hewitt Equipement Limited

Team Leader / Truck Product Specialist
	- Develop new markets for the Truck Division
	- Ensure excellent customer service
	- Staff supervision and management for the department
	- Inventory management for the Truck Division
	- Analyse truck parts aftermarket
	- Negotiate with existing suppliers
	- Find new supplier
	- Authorize new suppliers for the Truck Division
	- Work in partnership with affiliated departments
	- Supervise parts, equipment and tool purchases
	- Training of parts people departments in other branches

Aftermarket Truck Parts Specialist

Camion Freightliner Mont-Laurier

	- Redress (at first) an abandoned department
	- Staff supervision and management for the department
	- Supervise parts, equipment and tool purchases
	- Supervise purchases according to available promotions
	- Maintain inventory according to needs
	- Ensure excellent customer service
	- Seek for new customers
	- Establish good relationships with suppliers
	- Establish good relationships with existing clients
	- Analyze retail sales in accordance with the costs
	- Elaborate a business plan according to the market
	- Ensure the department's profitability under my supervision

Parts Manager

	- Assist director of service department
	- Hand out work to be executed to the mechanics
	- Ensure excellent customer service
	- Analyze work orders

Shop foreman/director assistant

	Manager warranty systems (from repair to payment)
	Supply an annual report on the department's profitability
	Ensure an excellent customer service
	Ensure the profitability of the Warranty Department

Claim Clerk

Beaudry et Lapointe Truck Dealer

	- Staff supervision and management for truck’s department 
	- Supply an annual report on the department's profitability
	- Ensure an excellent customer service
	- Ensure the profitability of the Heavy Trucks Department

Service Manager

	- Manager warranty systems (from repair to payment)
	- Supply an annual report on the department's profitability
	- Ensure an excellent customer service
	- Ensure the profitability of the Warranty Department

	Execute general mechanics on trucks, but specialized on Caterpillar,Cummins and Detroit Diesel engine, Fuller transmission, Rockwell differential, truck alignment and electrical circuits

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