Capgemini

Senior Client Manager

Client Manager

NeoSOFT Technologies (A CMMi Level 5 Organization)

•	Team lead for Sales & Key Accounts team at Pune centre.
•	IT Service sales & Manage Enterprise clients to build relationship and find more opportunity.
•	50% of accounts are grown with more revenue to company from assigned customer accounts.
•	40% of customers has given long term contract to company.
•	Experience to manage ODC model and Onsite engagement management.
•	Customer relationship to build long lasting relationship and nurture the account.
•	Understanding customer’s diverse, specific business needs and applying product knowledge to meet those needs 
•	Qualifying prospects (Pre-Sales, Inside Sales, Cold Calling) and managing complete sales cycle. 
•	Established relationships with key decision-makers within customer's organization to promote growth and retention.
•	Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
•	Negotiated and closed long-term agreements with new clients in assigned territory.

Key Account Manager

Hidden Brains InfoTech Pvt. Ltd.

•	Serve as the lead point of contact for all customer account management matters
•	Build and maintain strong, long-lasting client relationships with team of 6 people.
•	Handled accounts from around 25 countries. And able to meet given quarterly target.
•	Negotiate contracts and close agreements to maximize profits
•	Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
•	Ensure the timely and successful delivery of our solutions according to customer needs and objectives
•	Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
•	Aligned with Project manager and team for each account for strategic planning and nurturing of the account.
•	Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) and Prepare reports on account status
•	Manage client visits (Foreign clients) and F2F interactions
•	Assist with challenging client requests or issue escalations as needed

Business Development & Key Account manager

Sr.Engagement Executive (Customer Relationship)

Engagement Executive

TruSkills Solutions Pvt. Ltd.

Product Development from concept to physical stage with continuous customer feedback.

Derivation of suitable customer segment to launch a new product with analysis of competition and other risks

Derivation of product development processes and optimization of them to reduce product development cycle.

Project execution with given deadlines and quality measures.

Handling team of 10 People for Project Execution which includes task allotment, performance measurement.

Market research to understand market segment to launch product. 

Query handling from customer side. 

Training of new employees for project management.

Define  Marketing strategies for product and get it executed with internal and external team.

Business Development Manager

eInfochips

Marketing activities for software division and mobility solutions for promoting services of company.

Managing Software & Mobility domain customers by addressing their new requirements, promoting various offerings and cross positioning by working with Engineering and Sales team.

Channel partner development and management to up sell and cross sell the offerings.

Pre Sales for Software Services and Solutions by lead qualification and customer. interactions to find out exact requirements and map that to company offerings.

Promotion and lead generation for intellectual properties (IPs) and reference designs of software & mobility domain through internet/web marketing.

Involved in various MARCOM activities like PR releases, regular email campaigns, brand promotion and representing company in various industry meets.

Marketing Analyst

Skilled Business leader offering 13 years of experience leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

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