Lumi | لومي

Lease and Rent Agreements: Prepare and finalize agreements for vehicles, ensuring all terms and conditions are clearly documented and understood by the customer.
Customer Verification: Verify customer identification and licenses to ensure compliance with leasing and rental policies.
Vehicle Return Processing: Close agreements upon vehicle return, ensuring all terms are met and documentation is complete.
Payment and Invoicing: Collect payments, generate invoices, and enter relevant information into the system to maintain accurate financial records.
Vehicle Readiness: Conduct thorough checklists and inspections to ensure vehicles are ready for lease or rental, addressing any maintenance or preparation issues as needed.
Authorization for Traffic Violations: Create and manage vehicle authorization for traffic violations during the checkout process, and handle cancellations upon vehicle return.
Vehicle Issuance: Issue new leased vehicles to Neom staff based on approved vehicle request forms, ensuring prompt and accurate delivery.
Support Services: Provide support for vehicle breakdowns, delivery issues, and user changes, ensuring minimal disruption to customers.
Driver Coordination: Coordinate effectively with drivers to ensure smooth operations and timely delivery of vehicles.
Customer Service: Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive leasing or rental experience for all clients.

Customer Service Officer

Dubai World Trade Centre

Event Management: Oversee transportation logistics for major events including Expo 2020, Air Show, Formula 1, GITEX, and others, ensuring all operational requirements are met efficiently.
Transportation Coordination: Manage the transportation of food, materials, and staff to and from event locations. Ensure timely and accurate delivery in compliance with event schedules.
Document Management: Arrange and maintain necessary documents for vehicles and drivers, including permits, event-specific requirements, and compliance records.
Vehicle Sourcing: Coordinate with suppliers to secure vehicles during peak times, ensuring availability and readiness for event demands.
Maintenance Oversight: Handle the maintenance and servicing of vehicles and chillers, ensuring operational efficiency and safety.
Scheduling & Route Planning: Develop and optimize delivery schedules and route plans for food vehicles and staff, ensuring timely and efficient operations.
Supplier Coordination: Liaise with suppliers to manage invoices, delivery notes, and payments, ensuring accurate and timely processing.
Financial Management: Document and track fuel usage, mileage, and other logistical costs. Prepare detailed cost reports to support financial accountability and planning.
Reporting: Generate and maintain comprehensive reports on logistics operations, including cost analysis, vehicle utilization, and supplier performance.

Fleet Supervisor

AL Harmous Contracting General Transport

Sales and Marketing Coordinator 

Advanced Lines Group

Sales and Office Coordinator 

Schlumberger

Supervise Transport Activities: Oversee daily transport operations at the SLB Domestic Logistics Center, ensuring efficient management of resources and adherence to operational standards.
Staff Transport Management: Handle the logistics of staff transportation, coordinating trips from home to base and vice versa, ensuring timely and safe commutes.
Portal Management: Register employees in the transport request portal, facilitating smooth and accurate processing of transport requests.
Fleet and Driver Allocation: Allocate fleet and drivers to various departments based on operational needs, optimizing resource utilization and ensuring timely delivery.
Vehicle Leasing: Arrange both short-term and long-term vehicle leases, ensuring adequate transportation resources are available to meet operational demands.
Limousine Services: Arrange limousine services in last minutes requests and special transport needs, ensuring high-quality and luxurious transportation options are available as required.
Purchase Orders and Financial Management: Create and manage purchase orders in the system for supplier payments, follow up for PO approvals, and create Goods Receipts (GR) in Accenture. Consolidate costs with suppliers, request separate invoices for each cost center, and allocate costs to SLB companies and departments based on utilization.
Training and Compliance: Ensure adherence to SLB Safe Driving, H2S, and ADNOC training programs, promoting safety and regulatory compliance.
Safety and Technology: Send vehicles for installation of safety tools, GPS tracking devices, and generate hazard driving reports to monitor and improve safety performance.
Supplier Coordination: Arrange and lead monthly KPI meetings with suppliers, assessing performance and providing feedback to support continuous improvement.
Data and Reporting: Provide management with accurate statistics and feedback to assist in decision-making and strategic planning.

Transportation Supervisor

Massar

Client Liaison: Serve as the main point of contact for clients, including NFPC, UNIKAI, Al Rawabi, and Al Ain Food & Beverages, regarding their food vehicles. Build and maintain strong relationships to ensure high levels of client satisfaction.
Breakdown Support: Provide prompt and efficient support to clients in the event of vehicle breakdowns. Coordinate the provision of replacement vehicles to minimize disruption to clients' operations.
Vehicle Maintenance: Oversee and manage the maintenance of food vehicles, ensuring they are in optimal working condition and meet all regulatory requirements.
Registration and Permits: Handle the registration of vehicles, including the renewal of CNIA passes and Food Authority permits. Ensure all documentation is current and compliant with relevant regulations.
Complaint Resolution: Address and resolve client complaints related to vehicle operations, maintenance, or any other service issues. Implement solutions to prevent recurrence and improve overall service quality.
Documentation and Compliance: Maintain accurate records of vehicle maintenance, registrations, and permits. Ensure compliance with all relevant industry regulations and standards.

Contracts Coordinator

Avis UAE Rent a Car

Client Coordination: Serve as the primary point of contact for transport and driver-related activities with high-profile clients, including Emirates Palace Hotel, Ritz Carlton Abu Dhabi Grand Canal Hotel, Le Royal Meridien Hotel, and Abu Dhabi In-Flight Catering (ADIFC). Ensure seamless communication between management and clients.
Shuttle Transport Management: Oversee and coordinate shuttle transport schedules, ensuring timely and efficient service.
Resource Optimization: Monitor and optimize the utilization of resources, including fuel, drivers’ overtime, and vehicle usage. Implement strategies to reduce costs and improve operational efficiency.
Fuel Consumption Reporting: Prepare and analyze fuel consumption reports to track usage and identify opportunities for cost savings.
Vehicle and Driver Replacement: Arrange for vehicle and driver replacements during breakdowns and maintenance to ensure uninterrupted shuttle operations.
Customer Feedback: Collect and review customer feedback regarding services and drivers' grooming. Use feedback to drive improvements and ensure high standards of service.
Complaint Resolution: Address and resolve customer complaints, taking corrective actions as necessary to enhance service quality.
Incident Investigation: Investigate incidents and accidents, create detailed reports, and conduct daily toolbox talks and weekly meetings to address safety and operational issues.
Documentation Management: Prepare drivers’ attendance records, overtime reports, and ensure all drivers’ and vehicles’ documents are up-to-date and compliant with regulations.

Operations Site Coordinator

Al Sahraa Group

Site Office Management: Oversee and manage all activities related to the site office, ensuring efficient and effective operations.
Employee Attendance: Monitor and manage employees’ attendance, ensuring accurate records and addressing any discrepancies.
Coordination: Coordinate with engineers, managers, site staff, and other departments to ensure seamless communication and collaboration.
Transport and Transfers: Organize and manage the transfer of vehicles and staff among different projects, sites, and divisions to support operational needs.
Work Requirements: Arrange for employees' work-related requirements, including tools, equipment, and other resources needed for their tasks.
Accommodation Arrangements: Arrange staff accommodation as required, ensuring that housing meets company standards and employee needs.
Food Arrangements: Oversee food arrangements for camp staff residing on-site, ensuring that meals are provided consistently and meet dietary requirements.
Safety Material Management: Manage the store for safety materials, ensuring adequate supplies and proper organization to maintain safety standards on-site.
Reporting: Prepare and submit daily and weekly site reports, providing accurate updates on site activities and progress.
Stationery Management: Manage site office stationery stocks, ensuring that all necessary supplies are available and ordered as needed.
Petty Cash Handling: Handle petty cash for site expenses, ensuring accurate recording and reporting of all expenditures.
HR Coordination: Coordinate with the HR department to address employee-related issues, including staffing, attendance, and other personnel matters.
Head Office Liaison: Act as the point of contact for communication with the head office, ensuring that site operations align with company policies and procedures.
Finance Coordination: Work with the finance department to manage site-related financial issues, including budgeting, expense reporting, and reconciliation of petty cash.

Site Office Administrator

Accomplished Transport Administration Specialist with over a decade of experience in the transportation, logistics, and customer service sectors. Demonstrated expertise in optimizing fleet management, streamlining operational processes, and delivering superior customer service in dynamic and high-stakes environments. Proficient in managing complex transport logistics, coordinating large-scale events, and enhancing client satisfaction through effective problem-solving and strategic planning.

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