Oracle

Responsible for Oracle Service Cloud load balancer and workload management strategies. Developed a services to streamline deployment topology, routing and ingress workload.

In charge of product integration strategies and integration with other Oracle technologies and SaaS 
applications. Ownership of the successful delivery of components for Oracle Service Cloud Infrastructure 
in different areas from server workload management.

Worked closely with Product Management, Architecture board & operations during product development life 
cycle.

Software Engineering Lead

Recruited, mentored and managed a team of 11 engineers, spread across 3 Scrum teams in charge 
of delivering key projects for the Service Cloud.

Developed Single Sign-On and Integration strategy for Oracle Service Cloud, and added SAML2, 
OpenID authentication and OAuth2 authorization to Oracle Service Cloud that enabled internal 
and external apps to integrate with the product.

Liaised with multiple Oracle teams to drive progress and provided SSO architecture and technical 
guidance to new product lines such as OKCS, OSN, OPA, and Browser UI to run successfully with 
Oracle Service Cloud IDP. 

Worked as SCRUM Master, managing priorities and project schedules across different teams while 
maintaining strong development practices such as code reviews, automated testing and a high 
quality design.

Senior Software Engineering Manager

Responsible for architecting, designing and implementing multiple features for a wide range of 
products including Oracle Service Cloud, Oracle Beehive and Oracle Collaboration Suite 10g.

Principal Engineer

Senior Software Engineer

SYMBOL TECHNOLOGIES, INC.

Ported WinCE BSP to different Symbol devices, and developed embedded applications for WinCE devices.

An experienced software engineering leader known for developing high-quality services and apps with excellent user experiences across multiple platforms. Skilled in enhancing efficiency and productivity by promoting continuous improvement and best practices. Collaborates effectively with cross-functional teams, including product managers, designers, QA, and developers, to align project objectives. Has hands-on experience in front-end, API development, and integration with backend services. Proficient in Agile methodologies and often acts as the team's Scrum Master.

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