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Arti Sharma

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What if you could execute your strategy w/o reorganization? What if you could align your team toward common objectives? You built a robust online platform, hired experts, invested in technology, optimized your fulfillment processes, are excellent at what you do & created a fan base. But what you are doing isn't leveling up to your expectations. Customers are not loyal to your brand. Maybe this time, you think "this" project will increase your chances of success. But then you see the list of projects already in the pipeline. The next thing you know, you are working on finishing the old projects, you are working on re-aligning your workforce, or start focusing on improving day-to-day operations. And you are right back to Square One. That hurts, Because it's true. Good news, there is a solution. It cost me a "learning" path & a hard one, but you don't have to walk that path. I had to learn from my mistakes. Did we prioritize well? Did we break the strategic objectives into actionable operational plans? Did we create structures & define roles and responsibilities correctly? Did we align budgets with crucial strategic initiatives? Did we align the team to the strategic objectives? Did we communicate well? I would love to say that our "STRATEGY" & "EXECUTION" were flawless, but I am sure there were gaps that required robust bridges. :) Rolling thoughts from "gaps" to "achievements" - Co-founded & bootstrapped 2 ventures, generated $16M/yr & 100+ team size - Revenue diversification strategy execution - $50M growth - data & agile partnerships - $8M business expansion projects, operational plans & policy alignment - $3M Annual SG&A saved - Lean, process optimization, KPI mgmt, & continuous improvement - Positive EBIT - selective product-supplier-pricing, logistics automation and 3PL partnerships - Network of 200+ clients & 100+ suppliers - agile partnerships, 45% YoY growth Projects: - ERP streamlining Order-to-Cash process- fulfillment timeline from 5 to 1 day - $1.3M Product & Category change projects, Goals & KPIs alignment - 200% Sales Growth - Real-time customer query resolution project and CRM-Zendesk integration - 15% CSAT growth - Internal ticketing system- customer call duration reduction from 10 to 3 minutes ____________________ I'm Arti, Co-founder and Operations Director. I want to join your organization with these learnings, experiences, and achievements. I need 15 mins to walk you through my journey, explain why I do what I do, why I fit, & how I can grow your business while optimizing costs because I have done it earlier!

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