Cendyn

1. Focused 100% on handling multiple global projects with various departments across the company.
2. Working with Global Team to Develop 90% of eLearning contents for the products across the company. 
3. Co-ordinating with SMEs/Project Managers globally for 100% delivery of the created training contents.
4. Utilizing various authoring tools 100% to design effective training contents and manage projects.
5. Key focus is to identify training needs, recommending and implementing solutions and evaluating and measuring effectiveness by 100%.
6. Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.
7. Maintaining the reports and records by 100% and involved in creating ILTs/WBTs training materials by 90% for few products and delivering the same. 
8. Leading a Technical Support Team of 8 to 10 Members.

Training and E-Learning Specialist APAC

HGS - Hinduja Global Solutions

1. Certified in PS1 Skills and Facilitation Skills 101 (Train the Trainer).
2. Conducted ILTs/WBTs on product-related tools and soft-skills (communication, writing, convincing skills etc.) training for 900+ new hires
3. Involved in 80% of creating new Soft-skills contents and reviewing the existing product contents by 40% to update the changes.
4. Managing training reports by 100%, Performing 80% TNA and TNI for training needs, preparing 75% of training calendars and curriculum.
5. Reviewing the reports, numbers, progress and updates with the senior management by 100%.
6. Calibrate the entry level trainers' performance in the classroom by 40% and share the feedback on the 1:1 session

Process Trainer - Learning & Development

Mphasis

Technical Support Specialist

Reliable, resourceful and an award-winning Learning & Development Specialist with over 9+ years of experience with Global Training, Team Handling skills and Content creation. Ability to take care 80% of TNA, Learning Gaps, Create Content, and coach 900+ entry-level employees, existing employees, and clients overall. Expertise in handling several global projects, creating quality contents and utilizing authoring tools to the fullest.

Taplio

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