Steadfast Group Limited

⦁	Working with underwriters and brokers in the Steadfast network at MECON Insurance underwriting agency in Australia to create New Business construction insurance quotations. 
⦁	Process Closings accurately to bind the quote within the time frame and to check proposal forms for errors and discrepancies
⦁	Ensuring quote and payment information are accurate using the Underwriter Central system and  to raise any discrepancies to underwriters
⦁	Perform Endorsements , Renewals, Cancellation , Adjustments and Declination for Annual Projects, Single Projects and Contractor Plant Coverage within the Construction Insurance Risk
⦁	Actively engaging with underwriters to confirm quote details.
⦁	Ensuring work processes are completed on time.

Underwriting Associate

•	Perform data entry with data compiled from various general insurance broking companies in the Australian market for Strata, Landlord, Home, Private Motor and Business Pack risks. 
•	Process the renewal and new business insurance quotes by resolving the discrepancies of  data which is updated in the Database systems such as Winbeat Sunrise, CBS access and Insight using multiple monitors. 
•	Crosscheck for cancellation, alteration and lapsed policies and to verify in database provided. 
•	Engaging Steadfast database system known as Steadfast Virtual Underwriter (SVU) which acts as a client trading platform to generates insurance quotes and policies within a short time frame. 
•	Constantly verify and keep track of status of quotes and policy holders details for any changes from insurance brokers with attention to details such as premium collection, types of risk and limit of liability and endorsements. 
•	Provide training support to junior data processing administrators when needed. 
•	Liaise with Immediate superior and managers in Australia with regards to clients needs and change of business requirements from time to time. 
•	Prepare and update all necessary documentation such as daily updates , portfolio transfers and other required deliverables when needed.

Data Processing Administrator - Steadfast Client Trading Platform

Ricoh (Malaysia) Sdn Bhd

Perform Site Maintenance and repairs (hardware) on Multifunctional Products (MFP) such as scanners, printers and photocopiers at Customer’s Venue.
•	Educate Customers on product base technical knowledge and usage of products (hardware/software)
•	Ensure and support installation services such as IP address configuration, firmware installation, printer driver, scan to folder, scan to email, document servers and fax applications (Software)
•	Communicate with Area Manager and prepare reports with regards to parts changed in any incidences. 
•	Ensure and equip personal self with latest technical knowledge on a regular basis to keep up on latest developments in the office automation industry.

Customer Service Engineer

Allianz Life ( MBA Agency )

Perform office duties such as scanning, emailing, and processing documents which are related to the insurance industry.
• Ensure and Monitoring all office accounts are in order at all times.
• Provide professional assistance to Allianz Life Insurance customers on a basis need.
• Ensure and monitor that all letters and documents are endorsed with Company Stamp before distributing to all Managers and Co-workers.
• Communicate and hold meetings with Business Development Manager and Agency Manager on issues regarding customer service and accounts matters on a regular basis.
• Conduct routine trips to Allianz life insurance branches to submit necessary files and clear queries related to the insurance industry

Administrative Assistant

APAC Venture

Perform data base entry for a food base mobile app created by APAC Venture.

•	Surveying different and many types around the klang valley for information such as 
 operating hours, type of food, telephone numbers, halal queries and status.

•	Conduct quality control on information surveyed by calling up restaurants and rectifying the 
 information on the survey form,

Data Entry Clerk

Crossroads Public Research Sdn. Bhd.

Conduct National Poll survey in regards to recent GE 13 outcome and welfare of the community at DBKL flats in Cheras locality (Flat Sri Sabah).
• Conduct door to door surveys.
• Communicate attentively and politely to all the residents of the flat.
• Communicate in languages in which the particular individual is familiar with.
• Conduct Tele-surveying in regards with BRIM 1Malaysia from individuals from different states in Malaysia.
• Get feedback from the individuals regardless of whether it is constructive or otherwise.

Market Research Assistant

Unisys

•	Key in Cheque details and numbers accurately into the system.

•	To be able to manage high volume of cheques during peak day from various and location throughout Malaysia.

Data Entry Operator

A dynamic and ambitious professional with experience in administration and insurance. A team player and willing to learn. Versatile and a multi tasker. Various experiences encompassing engineering, customer service and data processing. Analytical and an acute sense of attention to detail. 

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