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At Ethio Telecom’s Telecom Excellence Academy (TExA), I lead transformative training programs at the intersection of technology, talent development, and business innovation. I enable a future-ready workforce that leads change, sparks innovation, and shapes what’s next. With over 400 professionals trained across virtual and face-to-face platforms, I design and deliver Information Systems (IS), AI/ML, Fintech and Cybersecurity training that empowers teams to meet the demands of a fast-evolving telecom landscape. My approach blends architecting learning experiences that connect vision with execution, empowering people to perform, adapt, and lead with impact in a world of constant change. I’m more than a trainer. I’m a Learning Strategist, Curriculum Architect, and Capability Enabler, passionate about bridging the gap between emerging technology and workforce readiness. 🔹 Key Achievements & Impact Highlights: • Machine Learning Pioneer: Designed and led a first-of-its-kind ML training program. Upskilled 100+ professionals, proving that AI isn’t just for tech giants, but for telecom innovators. • Cybersecurity Firewalls: Delivered advanced cybersecurity training to 61 professionals, turning them into frontline defenders of digital infrastructure. • Virtual Training at Scale: Co-designed and facilitated a virtual trainer certification program, enabling 120+ certified trainers and scaling continuous learning across Ethio Telecom. • Business Impact: Modernized voucher card systems, directly contributing to 1.3 billion birr in revenue and reducing customer complaints by 40%. • Strategic Alignment: Developed IS curriculum portfolios that directly support Ethio Telecom’s digital transformation agenda and internal capability growth. I collaborate with domestic and international institutions, integrate cutting-edge digital learning tools, and serve as a trusted advisor to leadership. Every training I create is designed to spark transformation. Not just in skills, but in mindset. In a world where telecom is evolving by the minute, stagnation is not an option. My mission is clear: Enable people. Amplify performance. Accelerate innovation. Views in this platform are mine, not the company line.
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